“I am amazed with the commitment and growth you have experienced in this part of the country.  I am happy to note how Sutherland here in Davao City has given amazing career opportunities to so many talented young Filipinos,” Ambassador Kenney told more than 1,500 SGS employees. 

Sutherland has grown its Davao operations in the last 18 months to become its third largest delivery center in the country. Handling a variety of front and back office business processes to support clients representing information technology, communications and retail, banking and  finance industries, Sutherland’s Davao site is equipped with state-of-the-art infrastructure, connectivity, employee recreational areas and a secure working environment. Sutherland vice president and country manager Craig Bauwens, along with Davao operations director Ranjit Ebenezer, were on hand to welcome the US ambassador and, at the same time, reaffirm the company’s continued commitment.

 “We remain committed as ever to investing in our provincial growth model, our operations here in Davao and in the rest of the region.  I invite more American, European and Asian companies to our delivery centers to meet our employees and see for themselves how they can provide a better customer experience,” said Bauwens.

 “The sustainability and scalability of talent here in Davao and in the rest of the country is remarkable. The performance of our operations in the Philippines has been impressive. Four years ago, we started with 100 employees and we now have over 8,000 employees in the country,” he added.

Previously, Sutherland has been presented with the Outstanding Employer Award by the Philippine Economic Zone Authority for the breadth of Sutherland’s employee engagement initiatives, the level of technological innovation in its workplace and success in generating new employment opportunities in the country.

Sutherland Global Services offers an integrated set of front and back office services that support the entire customer lifecycle. By combining highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry while maximizing their customers’ lifetime value.  Having started operations in 1986 in Rochester, New York, Sutherland now employs over 24,000 professionals offering Right Sourced seamlessly blended services from its 24 delivery centers in the United States, India, the Philippines, Canada, Mexico and Bulgaria.