BUSINESS-Process outsourcing (BPO) firm Accenture is hiring over 10,000 employees in the Philippines, bringing its total talent pool to around 46,000 by the end of the fiscal year.
Jesper Madsen, Accenture human resources head for the Philippines, told the BusinessMirror the move is in line with the firm’s continuous global expansion.
“We’ve been operating here for 30 years, and we have a success story here,” he said. “They are doing a great job for our clients locally and worldwide. So the growth of this country will continue with that of Accenture.”
As a global management consulting, technology services and outsourcing firm, Accenture has approximately 319,000 employees the world over.
The Philippines Delivery Center—with 35,000 people working for the company—is the second-largest in Accenture’s Global Delivery Network. Recruitment-wise, the multinational BPO provider hires more than 90,000 annually worldwide.
While the BPO firm seeks to absorb more new workers, it also intends to keep its existing employees to stay and assume available slots.
“Our attrition here is below the market norm,” Accenture chief human resources officer Ellyn Shook said without citing the exact figure. “We’d like to still capture a portion of that to fill some of those jobs.”
Employing outgoing Accenture workers, she pointed out, is important given their familiarity with the organization’s operations and culture.
In this view, Shook revealed that the Accenture Careers Marketplace tool—wherein employees can search and apply for open roles across the company—will be made available to Filipino employees next month.