AMDOCS Ltd. is urging local telecommunications companies (telcos) to scale up as a research reveals dropped calls via Voice over Long-Term Evolution (VoLTE) are higher than that experienced via 2nd Generation (2G) or 3G technology.
While VoLTE is a rarity in the Philippines, Amdocs said such use of LTE-phones is just around the corner as data traffic is increasing.
“In the Philippines operators need to scale up, as the clamor for faster data is increasing,” Amdocs said in a statement. “Data traffic is predicted [by Cisco Systems Inc.] to accelerate by more than 60 percent, and LTE use vis-à-vis 3G connection has steadily been going up.”
Amdocs’s research specifically gave highlight to the “need for operators to consider optimizing their radio access networks [RAN].”
“This will enable operators to contend with the annual doubling of demand for data, increased network complexity, the increased demand for video viewing on smartphones and tablets, and the initial instability of new services being introduced, such as VoLTE.”
The Amdocs research revealed VoLTE call drops can be four to five times higher than calls on 2G or 3G networks.
VoLTE is an important and strategic service for operators as it offers operating expense and capital expense reductions through the promise of repurposing 2G and 3G services, according to Amdocs. “However, this study suggests that the quality of experience VoLTE initially provides, post-deployment, can be less stable than the traditional voice service it replaces, requiring aggressive tuning by the operator.”
Our RAN research “reinforces the sheer strain mobile networks are under,” Ann Hatchell, head of network marketing at Amdocs, was quoted in a statement as saying. Today “service providers need to deliver a first-class network experience when and where it matters most.”
According to Hatchell, service providers can “gain operational efficiencies and improved service agility with a centralized vendor-neutral approach” if they use the power of RAN software.
“This allows them to optimize quality of experience, even under times of network congestion, and build better relationships with high value customers.”