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TAIPEI—Internet
and telephone services across Asia were disrupted,
hampering financial transactions, after earthquakes near
Taiwan damaged undersea cables.
“The
repairs could take two to three weeks,” said Leng Tai-feng,
president of Chunghwa Telecom Co.’s international
business department. The Taipei-based company, Taiwan’s
largest telephone operator, said two of its undersea
cables were cut.
A series
of earthquakes, including a magnitude 7.1 tremor, struck
Taiwan Tuesday night and again on Wednesday, killing at
least two people and cutting power supplies. Chunghwa
said almost no calls could be made to Southeast Asia,
causing disruption to the operations of companies.
“I can’t
trade if I don’t know the prices,” said David Leong, who
heads the Singapore trading desk at First State
Investments. “I’ve put in limit orders to try to
minimize the damage, but even then you need to have the
basic information.”
Chunghwa
said voice calls to the US are down to 40 percent of
normal capacity, while calls to China are down to 10
percent, and 11 percent for
Japan.
Hong Kong’s PCCW Ltd. said it only had 50 percent of its
telephone capacity in the region and Singapore
Telecommunications Ltd.,
Southeast Asia’s largest telephone company, reported Internet traffic
was hindered.
Damaged
cables include the APCN2 cable and Sea-Me-We3 cables,
Chunghwa’s Leng said. Eight STM-1 cables from
Okinawa, off
Japan, and four STM-1 cables to Shanghai, are acting as
backup, Chunghwa said in a statement. The company may
also use the ST-1 satellite.
Singapore Telecom, France Telecom SA and Pakistan
Telecommunication Co. are among companies that own the
Sea-Me-We3 cables linking Europe to Asia. Operators in
the APCN2 cable network that connects Japan, Korea,
China, Taiwan, Hong Kong, the Philippines, Malaysia and
Singapore, include China Unicom Ltd., StarHub Ltd.,
Telekom Malaysia Bhd. and Telstra Corp.
“It’s
not just
Taiwan
that will be affected,” said John Hibbard, a former
executive at Telstra’s global wholesale network business
and now runs a consultancy business. “Submarine cables
running off the Taiwanese coast connect
Japan,
with the Philippines, and Hong Kong, so the earthquakes
may disrupt corporate communications across the region.”
Asia had
the slowest Web connection with response time at 619
milliseconds, or triple the average 200 milliseconds,
according to the latest figures from Internet Traffic
Report’s site, which monitors the flow of global
Internet data.
“We are
experiencing problems in overseas markets like Taiwan.
We can’t get in touch with Japan,” said Andrew Clarke, a
sales trader at SG Securities Hong Kong Ltd. “We’ve had
other brokers come to us to give us orders because they
can’t do it. We’re basically using mobile phones to
place orders.”
Tokyo-based KDDI Corp. said it’s rerouting phone calls
to go through the US and Europe. Repairing the cables
can typically take several weeks to two months, KDDI’s
spokesman Haruhiko Maede said.
Some
Asian fixed-line lines were also disrupted by the
quakes, said Akira Yamanaka, who oversees the
telecommunications industry at the Ministry of Internal
Affairs and Communications.
Overseas
connections at
Korea’s
Foreign Ministry and corporate clients were affected,
said Kim Cheol Kee, a spokesman for Seongnam-based KT
Corp.,
South Korea’s
largest provider of fixed-line services.
Internet
users of China Netcom Group Corp. (Hong Kong) Ltd., the smaller of
China’s
two fixed-line operators, have difficulty accessing
overseas web sites, Xu Song, a company spokesman, said
by telephone from
Beijing.
Connections to local Internet sites aren’t affected, she
said.
The main
quake, classified as “major,” struck at 8:26 p.m. local
time Tuesday, 10 kilometers under the seabed, the US
Geological Survey said on its web site.
The
tremors came on the second anniversary of the 2004 Asian
tsunami, when a magnitude 9.1 earthquake off Sumatra
unleashed waves that destroyed coastal villages from
Indonesia to Sri Lanka, killing more than 220,000
people. Bloomberg |