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    Shipping firm sets up
    RP outsource center
    By VG Cabuag
    Reporter

    DANISH e-commerce firm Shipserv will formally open its Manila office today to do many of its back room operations in the Philippines as a result of its rapid expansion of its transactions in the region.

    Shipserv is being hosted by Magsaysay Group’s affiliate, Global Process Manager Inc., the group’s newest venture directly doing business process outsourcing.

    Shipserv Manila operations involve IT programming and support, customer service and telesales of ShipServ Pages to complement its online sales, and a global customer-support center.

    Shipserv has more than 60 employees.

    Since March this year, the company had started to relocate all of the company’s information technology development in Manila.

    At the moment, the company’s chief technology officer is still based in London, but they are still headhunting for various positions from business analysts to software architects to support and test engineers.

    Also in March, Shipserv opened an office in Singapore in a move to support the growing demand of its online market place platform called TradeNet.

    The growth, according to the company’s chief executive Paul Ostergaard, is having 75 shipping companies and more than 2,200 vessels using ShipServ TradeNet to trade with over 5,000 suppliers worldwide.

    “In 2007, ShipServ’s suppliers are likely to sell as much as $750 million worth of goods. This will be equivalent to 2.5 million transactions flowing through the platform in just one year,” he said.

    ShipServ was founded in 1999 and claims to be the world’s leading provider of maritime e-commerce solutions for both the shipowners and managers and also the suppliers.

    It mostly uses its TradeNet e-commerce trading platform and ShipServ Pages, the online sourcing tool for the maritime industry.

    ShipServ TradeNet is an independent and neutral, or not controlled neither by buyer nor supplier interests, e-marketplace for ship supplies.

    The advantages of TradeNet have already been proven to 65 ship managers and owners with almost 2,000 vessels doing 1,400,000 transactions annually, with more than 5,000 suppliers, according to the group’s web site.

    Last year, it handled about 1.8 million transactions worth about $700 million.

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