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DANISH
e-commerce firm Shipserv will formally open its Manila
office today to do many of its back room operations in
the Philippines as a result of its rapid expansion of
its transactions in the region.
Shipserv
is being hosted by Magsaysay Group’s affiliate, Global
Process Manager Inc., the group’s newest venture
directly doing business process outsourcing.
Shipserv
Manila operations involve IT programming and support,
customer service and telesales of ShipServ Pages to
complement its online sales, and a global
customer-support center.
Shipserv
has more than 60 employees.
Since
March this year, the company had started to relocate all
of the company’s information technology development in
Manila.
At the
moment, the company’s chief technology officer is still
based in London, but they are still headhunting for
various positions from business analysts to software
architects to support and test engineers.
Also in
March, Shipserv opened an office in Singapore in a move
to support the growing demand of its online market place
platform called TradeNet.
The
growth, according to the company’s chief executive Paul
Ostergaard, is having 75 shipping companies and more
than 2,200 vessels using ShipServ TradeNet to trade with
over 5,000 suppliers worldwide.
“In
2007, ShipServ’s suppliers are likely to sell as much as
$750 million worth of goods. This will be equivalent to
2.5 million transactions flowing through the platform in
just one year,” he said.
ShipServ
was founded in 1999 and claims to be the world’s leading
provider of maritime e-commerce solutions for both the
shipowners and managers and also the suppliers.
It
mostly uses its TradeNet e-commerce trading platform and
ShipServ Pages, the online sourcing tool for the
maritime industry.
ShipServ
TradeNet is an independent and neutral, or not
controlled neither by buyer nor supplier interests,
e-marketplace for ship supplies.
The
advantages of TradeNet have already been proven to 65
ship managers and owners with almost 2,000 vessels doing
1,400,000 transactions annually, with more than 5,000
suppliers, according to the group’s web site.
Last
year, it handled about 1.8 million transactions worth
about $700 million. |