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In
business discussions, the issue constantly arises: Does
strategy determine tactics or is it tactics that
determine strategy? Strategy always comes before
tactics, just as thinking comes before doing. However,
thinking can be the easy part. It’s the doing that is
difficult, and so it seems.
It is a
business fundamental that the strategy must be correct
for the tactics to succeed. There’s no chicken-and-egg
problem here. The strategy must be right first, then the
tactics can support the strategy by doing things right.
Excellent strategy at higher levels can sustain many
tactical failures at lower levels. The converse is
rarely true. Sustained tactical success—even continuous
brilliant execution of tactics—seldom overcomes an
inadequate strategic posture.

PROF. LEONOR
MAGTOLIS-BRIONES
As I
listened to the speech of Prof. Leonor Magtolis-Briones
of the National College of Public Administration and
Governance in UP Diliman—and also columnist of this
paper—on “Fearful Forecasting for 2008?” during the 10th
Philippine Association of National Advertisers (Pana)
general membership meeting held recently, the
assessments she gave reveal threats and opportunities.
The strategic lessons learned have become a general
construct to solve a variety of problems.
When
action is taken without a thorough assessment of the
situation, too often people begin working on the wrong
things. In these circumstances, the result will be that
a lot of effort is expended with no gain. Briones says:
“Economic performance largely depends on how the
government handles the succession of crises it must deal
with. Unfortunately, the government’s explanations [on
the cash gifts] to the public officials and [the
explosion] that killed 11 persons and injured a hundred
others remain unsatisfactory. The main issue here is
governance.”
Briones
highlighted the improvements in the economy, but
mentioned that the growth is not enough to reach and
significantly improve the lives of the people at the
bottom of the economic ladder. For companies whose
target market are people in the countryside, she said it
is important to note that the decline in the
agricultural sector will have an implication in the
market’s purchasing power. Briones pointed out that in
2007—being an election year—government expenditure is
quite high but the same cannot be assumed for 2008,
because of the balanced budget implementation scheduled
for next year.

RUSSEL ADRA-HIDROSOLLO
Other
social indicators presented by Briones were the poverty
threshold, educational development index and health-care
index. Data show that in 2003, 26 million Filipinos are
living below poverty threshold and 13 percent of the
population is living in extreme poverty. Education and
health care are suffering as well. “All the key
indicators of the quality of education in the country
are down, while government spending on basic health care
[is also] being neglected.” The professor then
challenged those companies in health-care industry to do
something about this.
She
further recommended more involvement from the private
sector in governance. “Governance is not just the
business of the government; it is the business of all
the sectors of society. If your principals play a more
active role in governance and in other concerns of the
country, through advertising, perhaps 2008 will not be
as fearful or even fearsome.”
The
concept of being victorious without engaging in conflict
is fundamental to Briones’s strategic presentation. To
apply this concept, it is necessary to seek victory
before entering the competitive arena. Otherwise, you
must fight in the hope of winning. The concept of
winning before the battle applies to every situation. We
so often find that the outcome has really been
determined before the battle. This is expressed in the
saying: “The side that wins will be the side that has
already won.”
When we
do not understand the underlying concepts, we do not
have the ability to improve or improve properly.
Some of
the most productive lines of development in science,
medicine and business have been stimulated by
challenging the obvious truths. For every obvious truth
there appears to be an opportunity for progress, be it
in science or business.
Who can
argue with that? In this competitive environment,
according to AC Nielsen’s director of consumer panel
services Russel Adra-Hidrosollo, there are three factors
that contribute to the growth in the market of products.
First is the increasing concern by consumers for health,
wellness and youthfulness. Consumers want products that
are healthful and beneficial to them. They also want to
look good and feel good, thus the proliferation of spas,
water-refilling stations, and the increase in demand for
body cleansing and personal paper items.
The
second factor is the increasing patronage for
convenience. Consumers want easy-to-use goods. And third
is the consumers’ continuing need for value. Households
would rather spend on essential items than on products
which do not belong to the consumer basket. Moreover,
consumers who cannot afford to buy even the essential
items before are now able to do so because of the
presence of more affordable alternatives or
smaller/lower-priced packaging.
Hidrosollo’s case presentation before the Pana members
underscored that these three trends will go beyond 2007.
There will be continued focus on eating healthier and
looking better. Consumers will need products that will
make their lives easier and get their money’s worth. |