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    ‘Insatiable’ Meralco

    You are sure deep down that you are being gypped. Yet, at the same time, you frustratingly admit to yourself you are utterly powerless to do anything about it. With a heavy heart, you fork out your hard-earned money just to be done with it. But you also know this will happen again and again, perpetually it seems, at least once a month whenever you get your Meralco bill.

    Your frustration eases a bit only when you realize you’re only one of Meralco’s captive market of more than 4.2 million households, commercial and industrial subscribers. Invariably, you end up telling yourself—if the neighbors, or the rest of the subscribers in most of Luzon can take all those “punishing charges,” why can’t you?

    You find dubious comfort in the fact that there are so many of you who are putting up with it. So many who sense they are being taken in yet continue to pay simply because they have no choice, being “captive” in every sense of the word.

    There is, after all, security in numbers. It’s the same sense of security that the Jews in Auschwitz must have felt when they were being herded by the thousands into the gas chambers of that German concentration camp. The fact that millions of other Jews were similarly doomed throughout Europe somehow helped them to stoically accept their fate.

    How much longer Meralco’s subscribers will stoically withstand the distribution giant’s “punishing” rates is hard to tell. One thing is sure, though, the grumbling against Meralco and the clamor for relief is spreading wide and getting louder each day.

    This column has discussed this issue without letup for the past 16 weeks. Most of the previous discussions centered on the flaws of the Electric Power Industry Reform Act (Epira) of 2001.

    The constant refrain of those discussions was this—that since the enactment of the Epira six years ago, electricity rates have followed a skyward trajectory and put them at levels that are the highest in Asia. Instead of benefiting consumers, the Epira has proved to be a boon to only one group of businessmen—the Lopezes.

    The Lopez-controlled Meralco now casts a giant shadow in the entire power industry, being the largest electricity-distribution system in the country and accounting for at least 70 percent of the entire country’s electricity consumption. What’s sad is the Lopezes, thanks to the Epira, are now also starting to dominate the power-generation side of the business through First Gen Corp.

    An expert in the industry has observed that the Energy Regulatory Commission (ERC) seems to have abandoned its mandate to safeguard the public interest in the matter of power rates. Asking not to be identified, this expert says the ERC has effectively thrown electricity consumers to their own devices by helping Meralco replenish its seemingly inexhaustible repertoire of rate-increasing schemes. His letter follows:

    “The flaws of the Epira are only half the reason electricity rates in the Meralco-franchise area are at punishing levels. The other half is misguided regulation. We seem to have entered an era where Meralco is voraciously going after more and more rate increases and really socking it to the consumers as long as [it] can obfuscate the rules and find paper justifications. The sad part is ERC is continuing to fail the Meralco consumers.

    “A case in point is the recent approval by the ERC of Meralco’s conversion to a new rate-setting methodology called ‘performance based rate [PBR]’ making. With all its complexities, the bottom line is it will result in even higher rates for its subscribers. The new methodology only gave Meralco more excuses to confuse the consumers and the regulators and the government to raise rates further. In its PBR application, Meralco’s greedy and cheating culture is in full display.

    “One such area is Meralco’s attempt to pad its rate base with so-called additional expenditures amounting to P2.463 billion, covering ‘regulatory compliance activities, ICT expenditures and maintenance backlogs.’

    “Of these, Meralco was seeking P1.839 billion just for these regulatory compliance activities covering PBR, the Magna Carta, DSOAR, business-separation guidelines and other guidelines and rules that the ERC will ‘implement in the immediate future’ for the four-year period 2008 to 2011.

    “Independent consultants hired by the ERC discovered that these ‘are generally normal business processes and activities that a well-managed distribution business should be routinely undertaking. No details for the additional work were provided other than very general comments.’

    “Here is a supposed public-service utility asking for approval to pass on P1.839 billion of its expenses to the consumers. Yet Meralco has not provided the details of the methodology used to quantify the additional regulatory compliance work as a result of new regulatory requirements, nor its estimates of the additional workload in staff numbers, nor was any information provided as to the capability of existing staff to cope with a proportion, if any, of the additional workload. Consequently, the consultants recommended that only P220 million be approved.

    “ERC, however, disagreed with the consultants’ conclusion and even described it as ‘inappropriately harsh.’ In Table 5 of its ‘final determination’ dated August 30, 2007, the ERC approved a total of P358.2 million over the five-year period from 2007 to 2011.

    “Can you imagine this? Meralco is charging the consumers for the cost of its finding legal and tricky justifications to confuse and overcharge its customers.

    “Faced with such resources, pro-consumer groups are hard-pressed to come up with legitimate arguments to counter Meralco’s endless requests for additional charges.

    “Meralco had previously asked for P9.293 billion for ‘WESM [Wholesale Electricity Spot Market] expenditures.’ The consultants felt only P129 million could be justified over the four-year period from 2008 to 2011. We are still trying to determine how much was actually approved by the ERC.

    “The point is the extent to which Meralco is trying to overcharge its consumers is mind-boggling. It certainly does not deserve to be in public services.

    “The sad part is the ERC, which is supposedly the guardian of the public’s interest, seems to have fed the consumers to an insatiable monster.”  

     Omerta_bdc@yahoo.com

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