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    Qantas aircraft experiences
    computer glitch before plunge
     

    SYDNEY—A Qantas Airways Ltd. aircraft forced to make an emergency landing on Tuesday experienced “computer problems” moments before it plunged midflight, injuring more than 30 passengers, investigators said.

    Passengers and crew onboard flight QF72 from Singapore to Perth were slammed into the cabin ceiling when the A330-300 aircraft abruptly lost altitude. Fourteen people sustained serious injuries, including concussion and broken bones, the Australian Transport Safety Bureau said on Wednesday.

    Moments before the plane dropped, cockpit data indicated some “irregularity with the aircraft’s elevator control system,” Julian Walsh, the bureau’s director of aviation safety investigation, told reporters in Canberra on Wednesday. The aircraft climbed 300 feet and while the crew was responding it “abruptly pitched nose-down.”

    Qantas said the incident remained under investigation and that it was assisting the bureau with the probe. Australia’s largest airline has experienced other safety scares in recent months and in September the government ordered the airline to improve the maintenance of its planes.

    The pilot on Tuesday issued a mayday call and diverted the plane to Learmonth airport, a remote airstrip near Exmouth, about 1,300 kilometers north of Perth. The crew advised authorities they had “experienced flight control computer problems,” the bureau said in a statement.

    Television footage showed some of the 303 passengers on board being taken off the plane on stretchers, some wearing neck braces. The Royal Flying Doctor Service evacuated 14 of those injured to Perth, although none of the injuries were life threatening, Qantas said.

    Perth Airport said in a statement on Tuesday the flight experienced “severe clear air turbulence.”

    “There were people just flying everywhere,” the Australian Broadcasting Corp. (ABC) cited passenger Doreen Bishop from Oxford, England, as saying. “It just went thousands of feet down, I don’t know how many.”

    Passenger Mark Bell described how a child sitting next to him was thrown from his seat. “We watched him hit the ceiling and sit there for about three seconds, until his dad dragged him back into his seat,” the ABC cited Bell as saying.

    The incident mainly affected passengers and crew at the rear of the aircraft and there were no reports of damage to the plane, Ian Sangston, a team manager for the ATSB in Canberra, said in a phone interview on Tuesday.

    The carrier hasn’t had a fatal plane accident in its 87-year history. Its safety record was made famous in the movie “Rain Man” in which Dustin Hoffman’s character insisted on flying with the airline.

    In a survey published late Tuesday, 63 percent of Australians polled said they thought the airline’s safety standards ``have become worse over the last few years,” a rise of 11 percent since August. Two in three Australians surveyed said they believe Qantas is a safe airline to fly on.

    The online survey of 1,000 adults was conducted September 19-24 by UMR Omnibus and had a margin of error of plus or minus 3.1 percentage points.

    On July 25, a Qantas aircraft made an emergency landing in Manila after an oxygen tank exploded, puncturing the plane’s fuselage at 29,000 feet.

    On August 2, a Qantas flight was forced to return to Sydney, where the airline is based, soon after takeoff due to a fluid leak in a wing. A Qantas flight en route to Melbourne returned to Adelaide Airport after the doors covering a wheel bay didn’t close following takeoff, the Herald Sun newspaper reported on July 28.

    The aircraft involved in yesterday’s incident remains in Learmonth and its flight data and cockpit voice recorders, systems and maintenance history will be examined, the bureau said.

    A “flight control specialist” from aircraft manufacturer Airbus is traveling to Australia to help with the investigation, the ATSB said.

    The bureau said it was “too soon to draw any conclusions as to the specific cause of this accident,” while adding it showed the importance of keeping seatbelts fastened at all times during a flight. (Bloomberg)

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