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Market
leaders never forget the basics: More than anything,
talented people are the agents of the company’s success,
and that, ultimately; and breakthroughs are born of
individuals. The highest form of recognition—the award
that these talented people most treasure—is selection
for the next, even more challenging mission. Star
players are always anxious to learn what’s over the
horizon. This reality creates a challenge for
management. It has to assure that gifted, the concept
champions, the mavericks, the unconventional and the
eccentric are able to work harmoniously in the
cross-functional teams that are prerequisites to the
creation of marketable products.
There
has to be a secret, and it is not a very well-kept one.
In fact, it is revealed every October, a celebration
that starts and ends with festivity and homage to the
long tradition of Sun Life Financial Philippines (SLFP)
in the country. That secret is called the President’s
Month.
The
President’s Month is one of the annual sales
competitions of SLFP. It begins with a kick-off, where
new business managers give their respective pledges,
their branch’s target for the end of the month. As its
name implies, the achievements made during the
President’s Month are all dedicated to the company’s top
honcho.
This
tradition comes from a long line of predecessors,
specifically the Independence Cup established after the
declaration of sovereignty in 1946. Eventually, the
event came to be known as the President’s Month. It used
to be a contest participated in by other Sun Lifers from
other Asian countries like Hong Kong. Today, it is only
SLFP that maintained the custom. And it is a decision
that Filipino Sun Lifers never regret.
“We make
the President’s Month always special and memorable,”
says Henry Joseph Herrera, SLFP president and CEO.
He also
noted the prominence of culture in the continuing
success of the event. “Filipinos love celebrations and
that is what we try to offer our agents every October.
We put in a theme sometimes complete with costumes, and
our kick-offs look like a big community fiesta, further
increasing the stamina and zest to achieve the company’s
goals for the year.”
With the
hype and revelry that are often associated with the
President’s Month, SLFP agents feel energized and revved
up. The personal and professional combination of meeting
the pledges and offering all efforts to their president
is a very potent mix for an effective business
stimulator.
If SLFP
agents look forward to the President’s Month, their
competitors become “apprehensive” on its outcome. This
is the last hurrah, so to speak,” says Roy Yu, senior
vice president for sales. “This is our last chance in
the year to turn a bad year into a good year, or make a
good year a spectacular year.”
Over
time, the President’s Month proved to be the best
conclusion for Sun Life’s sales years. With a clearer
idea of where they stand among industry rivals, the
agency force would be inspired to exceed their goals
expressed during the kick-off. The spirit of camaraderie
surfaces and everyone unites to not only bring honor to
their branches but to the company as a whole.
“The
real message of the President’s Month is that everybody
counts, and the driving force behind it is that it is
one great opportunity to make a difference. And making a
difference is in the context of the agent’s effort at
securing the future for one or more Filipino family,
aside from making one more sale in support of the
company’s goals. That is why the success of the
President’s Month is measured by the number of
applications [i.e., number of lives insured], and the
motto is 100-percent participation,” senior vice
president for marketing Raoul Littaua stresses. |