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| Anchored by Jonathan dela Cruz, Salvador Escudero, Boying Remulla, Teddy Boy Locsin and Alvin Capino |
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| 8:00pm-10:00pm |
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Entrepreneur |
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The dish on Rai Rai Ken |
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Japanese
restaurant chain’s |
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owner
began as a dishwasher |
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Rai Rai
Ken Ramen House and Sushi Bar has come a long way from its
humble beginnings as a small and modest tea house in
Makati City. It now boasts of 30 outlets all over the
Philippines,
and still growing. It takes pride in its tradition of
serving authentic Japanese food, especially ramen or
Japanese noodles, which is really its specialty.
What has
become of Rai Rai Ken is the result of the hard work and
dedication of the company’s president and CEO Benjamin
Garcia, who started as a dishwasher in a Japanese
restaurant in
Makati
called Ramen Tei in 1985. Because of his diligence, Garcia
eventually became the head cook and was even sent to Japan
to train how to prepare authentic Japanese food. When he
came back, he was tasked to train other Japanese cooks. It
was quite ironic because it took a Filipino to teach the
Japanese how to prepare authentic Japanese dishes. Benjie
cherished all these because it would later pave the way
for a bright future.
It was in
1992 when Garcia decided to put up his own restaurant at
Bautista Street in Makati City. He called it Master Chow.
It was not even a regular restaurant but more of a
karinderya. He would serve the favorite Filipino
breakfast tapsilog to office workers from the area. Later
on, he started to offer ramen or Japanese noodles. It
became Garcia’s big break as people would flock to his
humble eatery to have a taste of the delectable ramen
dishes. Even to this day, his old customers would show up
in Rai Rai Ken outlets just to savor the taste of an
authentic Japanese ramen dish. Not so many people know
that Master Chow also became the supplier of ramen and
other Japanese goods to some big Japanese restaurants
around the metro.
Rai Rai
Ken eventually came into being in 1993. The word “rai rai”
comes from an old Chinese word which means “welcome” while
“ken” means “restaurant.” It carries that tradition of
preparing and serving authentic and appetizing Japanese
cuisine to stimulate the old experience of noodle shops in
China and Japan. Garca’s children, Joey and Joanne, are
now at the helm of managing the growing restaurant chain.
With their involvement in the business, Rai Rai Ken is
evolving into an upbeat and dynamic but still traditional
restaurant where excellent food and good service is still
the most important thing.
Aside from
its claim of real Japanese food, Rai Rai Ken takes pride
in its ambiance and warm customer service. They make sure
that they only use 100-percent Japanese materials even if
they adapt some of their ramen dishes to the Filipino
palate. They also make sure that their sushi bar only
offers the freshest fish, like tuna and salmon, in the
market.
Although
they cater mostly to the A, B and C+ markets, Rai Rai Ken
sees to it that it maintains friendly and affordable
prices that would also cater to a wider clientele. For
instance, it came up with a Saver Bento for only P150—a
complete meal of rice, teriyaki, tempura and soup.
But Rai
Rai Ken is not resting on its laurels. Joey Garcia, the
COO, takes an aggressive marketing strategy for their
family restaurant this year. He wants to professionalize
further the operations and service and aims at making Rai
Rai Ken the most preferred Japanese restaurant. He aims to
open at least 15 branches all over the country.
Ultimately, he dreams of putting up a Rai Rai Ken outlet
in
Japan
for sentimental reasons. For him, it’s like going back to
where it really started. |
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| OTHER STORIES |
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Best
practices Green Bag it |
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The
bayong became relevant once more when SM and Unilever
Philippines recently joined hands to introduce to the public
a reusable shopping bag as part of their campaign to promote
environmentalism in the country. |
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read more |
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Winning:
Creative employees need creative management |
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Q: What’s
the best approach for leading creative people, and does it
really differ from leading everyone else? Joe Burke, Los
Angeles
A: In a
word, yes. |
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read more |
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Entrepreneur: The dish on Rai Rai Ken |
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Rai Rai
Ken Ramen House and Sushi Bar has come a long way from its
humble beginnings as a small and modest tea house in Makati
City. It now boasts of 30 outlets all over the
Philippines,
and still growing. It takes pride in its tradition of
serving authentic Japanese food, especially ramen or
Japanese noodles, which is really its specialty. |
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read more |
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SOS
CHILDREN’S VILLAGES PHILIPPINES |
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Tommy was
just a day old when he was found at the entrance of a town
church in Batangas, wrapped in newspapers and placed in a
box. His finder could tell he was newly born from the fresh
umbilical cord dangling from his tiny body. |
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read more |
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Confessions of a Sociopath |
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The
author of the above quotation is either a physician who
doesn’t want to be suspected of professional jealousy or a
cynic who doesn’t want to be taken to a mental institution.
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read more |
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The
grace of being Lean Alejandro |
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How does one
write about a man whom one hardly knew beyond the official
and professional? How does one tell his story especially to
a generation 20 years removed from the time he walked this
earth? How does one even venture to share what and how he
thought of a world that changes so much and yet remains ever
so the same? |
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read more |
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Block
that defense: how to make sure your constructive criticism
works |
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Why do top
executives have difficulty receiving and responding to
constructive criticism? Because so many high-fliers have
received little criticism in their careers. As Chris Argyris,
director emeritus of the Monitor Group (Cambridge,
Massachusetts) and the James Bryant Conant Professor of
Education and Organizational Behavior Emeritus at Harvard
Business School, writes in “Teaching Smart People How to
Learn,” a 1991 Harvard Business Review article, “Because
they have rarely failed, they have never learned how to
learn from failure.” |
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read more |
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How they
did it: charge what your products are worth |
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In a world
with too many choices, aligning a product’s price with its
perceived benefits is critical—but many companies seem to
miss this simple point. A good question for any company to
ask itself is “What would Goldilocks think?” Instead of
offering too few benefits—or too many—for a stated price,
they must perfectly align benefits and price across the
product category and the brand portfolio, finding the
combination that is “just right.” |
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read more |
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Brain
gain |
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(Last of
five parts)
It’s easy
for Filipinos to decide to leave the country to seek greener
pastures. It’s much harder for these Filipinos, used to
working abroad and earning sizeable sums, to come back.
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read more |
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Talent
Search |
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(Fourth of
five parts)
Today’s
companies face five critical business challenges:
globalization, technology, the quest for profitability
through growth, intellectual capital constraints and the
exigencies of continuous change. Regardless of their
industry, size or location, these challenges require these
organizations to continuously build new capabilities—a
responsibility which, University of Michigan School of
Business professor Dave Ulrich writes, human resources (HR)
should embrace for these organizations to last. |
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read more |
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Civil
Servants No More |
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(Third of
five parts)
Jenny
Balatbat left for the United States to teach kindergarten
pupils, leaving behind her job as a teacher at the San
Gabriel Elementary School in Bulacan. |
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read more |
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Employee-Retention Strategies |
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(Second of
five parts)
MANAGING
talent has become more essential to the private sector than
it used to be. Companies are now beginning to dig up
insights into managing talent that should allow them to deal
with brain drain in a more organized way. What is bold, they
say, is to make lemonades when life gives you lemons. |
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read more |
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THE WAR
FOR TALENT |
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(First of
five parts)
When the
management of Fairchild Semiconductors, a global electronics
firm, offered industrial engineer Manuel Villa, 32, a
management job in Singapore three years ago, he didn’t
hesitate to grab the offer. |
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read more |
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