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    Recuperating by the bay
     

    ASIAN Hospital and Medical Center marketing director Jun Amistoso wishes to clarify an item in my August 29, 2008 column. Here’s the gist of his letter:

    “…First, Asian Hospital and Medical Center has never hired nurses on contractual basis. Second, we are not aware of any “world-famous cardiologist” practicing at Asian Hoapital and Medical Center that has ever charged a million pesos in professional fee for a single procedure…”

    The son of the cardiologist who felt alluded to also sent an e-mail, describing his dad as a simple man with simple tastes. The son said he checked with his father’s secretary and discovered that there was only one patient who had “undergone five procedures in one operation, bypass included.” Even then, the son said the professional fee was less than P1 million.

    Here’s my answer to these letters. 

    As one of the country’s top hospitals, it’s sad that Asian Hospital and Medical Center does not have a world-class cardiologist.

    My friend, who happens to be a chief executive officer of a company, claims he paid the cardiologist a professional fee of P1 million (okay, so he rounded up the figure). Aside from the possible interest of the Bureau Internal Revenue, that was a personal decision made by the patient—based on the cardiologist’s successful track record here and abroad and the patient’s strong desire to live.

    During the patient’s stay at the hospital’s intensive care unit (ICU), where the nurse-patient ratio is traditionally much better than the rest of the hospital, his family complained that it was difficult to find a nurse when they needed one. As a result, his family opted to have him recover at home where other nursing arrangements were made. (By the way, some of his golf buddies who visited him at his Ayala Alabang residence shared similar experiences during their stay at the same hospital).

    While the patient was physically weak, he was mentally functional during his ICU stint. That was where he was told some of the nurses were not hospital employees and had no fringe benefits. Then again, the alternative reasons for such poor service were not that much better.

    At the end of the day, the hospital’s human resources department clearly has a problem that needs solving.

    ****

    Did you know 1: Here’s more about the luxury tertiary hospital on Roxas Boulevard that the PLDT Group chaired by Manuel Pangilinan intends to build. The design for the 150-bed hospital is currently being made by a Singapore-based firm.

    As part of its built-in corporate social responsibility, the hospital will set aside a certain percent of its monthly revenues to support the nearby city-funded Ospital ng Maynila, where medical service plus medicines are given free to indigent patients, irregardless of whether these patients are Manila residents.

    Did you know 2:  Be wary of winning certain raffle prizes involving hotel accommodations. As a requirement to claiming your prize, you need to attend a seminar on the investment opportunities of buying a time-sharing condominium unit.

    And since it’s a raffle prize (read: a bonus, if you will), it’s not considered a racket by the Department of Trade and Industry.

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    Not Business as Usual: Recuperating by the bay

    ASIAN Hospital and Medical Center marketing director Jun Amistoso wishes to clarify an item in my August 29, 2008 column. Here’s the gist of his letter:

    read more