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    CLOROX’S INNOVATION-
    MANAGEMENT APPROACH
     

    To take the up-front screening provided by platforms a step further, several years ago Clorox closely defined what types of innovation each of its many businesses—among them such household names as Armor All, Kingsford charcoal and Fresh Step cat litter—could pursue.

    First the company defined three types of innovation:

    1. Rapid Response: Low-cost, low-risk moves to protect market share.

    2. Core Growth: Medium-cost, medium-risk moves to expand market boundaries.

    3. Game Changing: Higher-cost, higher-risk breakthrough moves.

    Then it assigned each of its businesses to one of these three investment categories:

    1. Optimize: Make the most of what you have, investing marginally only to defend market share, not to expand it.

    2. Sustain: Maintain market position and year-over-year growth.

    3. Invest: Create new, breakthrough products.

    Any business was allowed to pursue Rapid Response innovations. Typically, these are line extensions to block competitors’ moves. A new orange fragrance for Clorox’s Formula 409 was just such a move, introduced when competitors offered orange-scented cleaners such as Orange Glo.

    Only businesses labeled “Sustain” or “Invest” could go after Core Growth innovations. An example of a Core Growth move has been Kingsford charcoal with Sure Fire Grooves, based on a new technology that permits the coals to light faster and cook food more evenly. Another was Fresh Step cat litter with carbon to absorb odor.

    Game Changing innovations were open only to “Invest” businesses. Game Changing innovations that the company’s flagship Clorox brand has brought out in recent years include the Clorox ToiletWand and Clorox Disinfecting Wipes. Both these products cost more to develop than products in the Rapid Response or Core Growth categories do, but their payoff has been larger, too.

    Used in tandem with innovation platforms, this approach has reduced products under development by 40 percent and increased the net value of Clorox’s innovation pipeline by 50 percent. What accounts for the impressive results realized by this innovation-management approach is that it killed projects that didn’t offer enough potential relative to their cost while focusing Clorox’s most important “Invest” businesses on the largest opportunities.

    OTHER STORIES

    Slimming innovation pipelines to fatten their returns

    To achieve 3-percent annual growth, a typical $10-billion consumer products company needs to maintain an innovation pipeline worth up to $5 billion. Alarming figures, given that most managers underestimate—by a factor of two or three—the value they need to create through new products.

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    CLOROX’S INNOVATION-MANAGEMENT APPROACH

    To take the up-front screening provided by platforms a step further, several years ago Clorox closely defined what types of innovation each of its many businesses—among them such household names as Armor All, Kingsford charcoal and Fresh Step cat litter—could pursue.

    read more

    The Eden of Sin

    Seen from the air, it’s a triangle with points east, south and west; but seen from the sea, the island of Panay looks like a crown or helmet because its mountain ranges form a cap akin to the native farmer’s salakot.

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    High on coffee

    LA TRINIDAD—Perched on a dizzyingly steep slope, in a lush landscape with a brook and tall pine and alnos trees, Chit Juan took another step in her pursuit to continue producing organic coffee. The Figaro Foundation’s director hollowed out muddy soil in a patch in the jungle, cut around the black plastic covering of a seedling, popped the sapling into the hole and put the soil back.

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    Winning: Acquiring culture

    When the New York Stock Exchange (NYSE) merged in 2006 with the electronic-trading operator Archipelago Holdings, the world’s largest bourse acquired more than just technology.

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    TWO YEARS AFTER KATRINA

    NEW ORLEANS—It’s difficult to nail down the last time this antique city was considered cutting-edge.  Was it the 1850s, when a coffee-shop owner invented the Sazerac cocktail?

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    Piece by piece, devastated buildings find new life

    Brad Guy, an architect and researcher at Penn State University, is an advocate of “deconstruction”—not the thorny literary theory, but the idea of carefully taking apart buildings and making the component parts available to builders.

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    A second line of defense

    Before Katrina, John Knost hadn’t really invented anything—unless you count the foam insulation he stuck on the edges of his apartment’s metal spiral stairs. They keep visitors from bruising their heads.

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    Down by the riverside

    Developer Sean Cummings envisions miles of parks stretching along the East Bank of the Mississippi River.

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    The Great Propagandist

    PROPAGANDA is in bad repute, it has been so for a long time. Thanks to Adolf Hitler, Joseph Goebbels and Lenin, principally, it has also taken on a sinister ring.

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    A strong foundation

    EDUCATION Secretary Jesli Lapus wasn’t lying when he earlier declared that the opening of classes was generally smooth and peaceful. But he wasn’t giving us the entire panorama either.

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    Legacy: A sense of history

    Sometime last year in 2006, there were two pieces of good news that may have gone unnoticed, but which greatly benefited the poor people of the world. And it is not about what the world’s richest nations have decided to do to help the situation on global poverty. Rather, it is about the personal philanthropy of the two richest men in the world: Bill Gates and Warren Buffet.

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    A Harvard Management update classic: Get your new managers moving

    When Jacqueline Lopez arrived for her first day on the job as a new program manager at Intel’s Mobile Platforms Group, Jessica Rocha, her boss, handed her a calendar bursting with meetings.

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    Dot-com pioneer

    Julia Theresa Yap has witnessed the growth of Pacific Internet Philippines from a pioneering Internet-service provider (ISP) in 1996 to the largest independent Internet communications service provider in the country today.

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    Winning: Weed out bad apples before your business rots

    Q: How do you weed out the bad apples in an organization? David Michalek, Bartlett, Illinois                 

    A: Start by putting down the pruning shears and picking up a buzz saw.

    Look, nothing hurts a company more than when the bosses ignore, indulge or otherwise tolerate a jerk—or two or three—in the house. Such latitude undermines organizational trust and morale. Without those, the competitive linchpins of collaboration and speed are just plain harder—not to mention the fact that jerks take the fun out of work.

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    About face

    In an industry dominated by multinational players with unlimited advertising budgets and sleek corporate images, an upstart local cosmetics firm is giving the giants a run for their money with its no-frills products and relying mainly on word of mouth to capture the loyalty of beauty-conscious clients all over the world.

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    Talk is cheap, so why do they prefer costly bullets?

    WASHINGTON, D.C.—Decades of applying various forms of dispute resolution to various facets of American life—from neighborhoods and workplaces to conflict and judicial processes—have helped the US maintain its social fabric, political liberalism and religious and ethnic plurality in the racially sensitive aftermath of the September 11 attacks on the nation’s emblems six years ago.

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    The Filipino intellectual

    THE Russian language has a special term for the intellectuals: a member of the intelligentsiya—intelligentsia—the most intelligent, “intellectual,” or highly educated segment of society especially interested in the arts, literature, philosophy and politics. But flattering as the characterization is, anti-intellectuals are not impressed; in fact, they are so annoyed, if not downright hostile, that an intellectual would not proclaim himself, and, if he did, chances are he’s not. It remains for society to call him so, either as a compliment or honest recognition or as a condemnation.

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    RP must learn from Vietnam

    OUR country can learn a great deal from Vietnam, particularly in how our neighboring Asean state successfully revitalized its moribund economy starting in 1986, and powered ahead with an average annual growth of 8 percent to earn the admiration of the global business community while simultaneously reducing poverty incidence, thus achieving the seemingly elusive goal of sustainable economic growth and equitable income distribution. 

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    WHAT TO SAY WHEN IT’S TIME TO MOVE ON

    IT’S a reality of modern corporate life that you have to say goodbye more than a few times as you advance in your career. And often, despite your best intentions and efforts, the legacy you leave behind is a mixed one.

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    Woman on Top

    LAND Bank of the Philippines president and CEO Gilda E. Pico is a true banking veteran, having worked in the industry for 40 years in which 25 years were devoted to LandBank.

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    The subprime sinkhole

    TAHER AFGHANI was working for discount retailer Target Corp. near San Francisco when friends told him about the riches to be made in California’s Mortgage Alley.

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    An election nightmare

    I WAS quite awake when I had this nightmare last week: Benigno “Ninoy” Aquino Jr. and Jose Rizal ran in a senatorial election: Rizal ran second to topnotcher Aquino, albeit by a slight margin. The distance of 85 years between their death did not make the result, much less the election itself, improbable to the Commission of Elections (Comelec), which has a well-deserved reputation for improbability.

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    As always, a tough balancing act for the Secretary of Finance

    Note:  This is a condensed transcript of the discussions at a recent Quijano de Manila symposium at the Cherry Blossoms Hotel, Manila. The resource person, Finance Secretary Gary Teves, fielded questions from senior journalists led by the QMS moderator, Adrian E. Cristobal.

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    A Ceo’s Six Steps To Effective Feedback

    Delivering feedback is among a manager’s most important tasks, yet many managers struggle to do it fairly and consistently, and—above all—in a way that drives improved performance. In the chapter on people development in his recently published book, Lessons on Leadership: The 7 Fundamental Management Skills for Leaders at All Levels (Kaplan, 2007), Jack Stahl, CEO of Revlon and former president of Coca-Cola, proposes a six-step model to make the feedback process easier and more effective.

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    Five questions with Richard H. Axelrod, coauthor of You Don’t Have To Do It Alone

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    The Coach … as businessman

    Joel Banal’s life has always revolved around basketball, from playing collegiate ball for Mapua and amateur basketball in the MICAA and the national team to his pro stint in the PBA, and finally moving on to coaching, where he also made his mark both at the professional and collegiate level.

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