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Slimming
innovation pipelines |
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to
fatten their returns |
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By
Nicolas Bloch, Kara Gruver |
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& David
Cooper |
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To achieve
3-percent annual growth, a typical $10-billion consumer
products company needs to maintain an innovation pipeline
worth up to $5 billion. Alarming figures, given that most
managers underestimate—by a factor of two or three—the
value they need to create through new products.
Does this
mean managers should rush to launch a lot more
initiatives? No. Our work with leading consumer products
companies around the world has shown us that the most
successful innovators carefully screen ideas up-front so
that only the highest-potential product concepts get
developed.
One such
company is Clorox. Over a five-year period, Clorox
decreased its number of projects under development by 40
percent and increased the net value of those projects by
50 percent. How did the company do this? In great part by
building its innovation efforts on innovation platforms.
Let’s look
at how Clorox and other consumer packaged-goods companies,
or CPGs, use innovation platforms to create leaner and
more productive innovation pipelines.
1.
Developing multiple products from a single platform. Using
innovation platforms is an effective way to channel
investment into fewer ideas that offer larger potential
returns. At its simplest, an innovation platform is a
fundamental component, product or mode of delivery that is
used to develop multiple innovations. Innovation platforms
have long been used in auto-making and high technology to
create a host of products from the same core parts.
Toyota, for instance, built its sports wagon, the Matrix,
on the frame used for its very popular small sedan, the
Corolla.
Consumer
products companies have only recently adopted innovation
platforms. Whereas a car frame or a new engine type
constitutes a platform for automakers, a consumer insight
with multiple potential implications serves as a platform
for CPGs. The implications might include a new occasion
for using a product, a new technology or formula for
making it, a new channel for distributing products or a
new delivery system that makes products more attractive.
For
example, recognizing that consumers on the go place a
premium on convenience, Clorox used that insight as a
platform to build several products with the same type of
portable, handy application, including Clorox Disinfecting
Wipes, Armor All Wipes for cars and Formula 409 Wipes for
windows.
2. The
benefits multiply. Innovation platforms have become an
integral part of product strategy at prominent CPGs in
addition to Clorox in recent years. For instance, Gillette
created a program in 2003 that required any team proposing
a new concept to identify the concept’s platform for
repeatability; to project three-year sales in each market
the platform would serve; and to set cost, profit and
revenue targets for the platform.
Once a
firm can compare and contrast the attractiveness of
multiple platforms, innovation becomes more efficient
because developing a new product doesn’t have to be done
from scratch. In Clorox’s case, the investment in Clorox
Disinfecting Wipes laid the research and development
tracks for Armor All Wipes and Formula 409 Wipes, speeding
the development and respective launches of those products.
We have observed that CPGs typically cut development time
by 20 percent to 30 percent by using innovation platforms.
3. Making
smarter decisions. In our experience, companies that don’t
build innovation pipelines off platforms tend to see
sloppy decision making set in and, worse, experience
diminishing returns. For instance, at a CPG we’ll call
CareCo, 600 projects were vying for resources. The
company’s stage-gate process did little to identify
higher-potential projects so that lower-potential ones
could be eliminated.
As a
result, the company ran harder and harder on the same
treadmill for diminishing returns. If, by contrast, some
of these projects could have been clustered into
high-potential innovation platforms, the investment
imperatives would have become clearer, and the team could
have focused on the projects that were truly going to make
a difference to the business.
The focus
on platforms doesn’t necessarily stop innovation leaders
from exploring other opportunities; it just raises the
hurdles those concepts must clear. Promising ideas not
connected to a platform must offer economic opportunities
that match the total potential value of a promising
platform.
By
building new products on platforms that offer
repeatability, innovation leaders—in any industry—can
focus more of their resources on the highest-potential
ideas and sustain the commercial backing that transforms
new concepts into winning products.
(Nicolas
Bloch is managing partner for Bain & Company Belgium and a
leader in the firm’s European Consumer Products Practice.
Kara Gruver, a partner in Boston, and David Cooper, a
partner in New York, are members of the firm’s North
American Consumer Products Practice.) |
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| OTHER STORIES |
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Slimming
innovation pipelines to fatten their returns |
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To achieve
3-percent annual growth, a typical $10-billion consumer
products company needs to maintain an innovation pipeline
worth up to $5 billion. Alarming figures, given that most
managers underestimate—by a factor of two or three—the value
they need to create through new products. |
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read more |
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CLOROX’S
INNOVATION-MANAGEMENT APPROACH |
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To take the
up-front screening provided by platforms a step further,
several years ago Clorox closely defined what types of
innovation each of its many businesses—among them such
household names as Armor All, Kingsford charcoal and Fresh
Step cat litter—could pursue. |
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read more |
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The Eden
of Sin |
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Seen from
the air, it’s a triangle with points east, south and west;
but seen from the sea, the
island of
Panay
looks like a crown or helmet because its mountain ranges
form a cap akin to the native farmer’s salakot. |
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read more |
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High on
coffee |
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LA
TRINIDAD—Perched on a dizzyingly steep slope, in a lush
landscape with a brook and tall pine and alnos trees, Chit
Juan took another step in her pursuit to continue producing
organic coffee. The Figaro Foundation’s director hollowed
out muddy soil in a patch in the jungle, cut around the
black plastic covering of a seedling, popped the sapling
into the hole and put the soil back. |
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read more |
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Winning:
Acquiring culture |
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When the New
York Stock Exchange (NYSE) merged in 2006 with the
electronic-trading operator Archipelago Holdings, the
world’s largest bourse acquired more than just technology. |
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read more |
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TWO
YEARS AFTER KATRINA |
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NEW
ORLEANS—It’s difficult to nail down the last time this
antique city was considered cutting-edge. Was it the 1850s,
when a coffee-shop owner invented the Sazerac cocktail?
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read more |
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Piece by
piece, devastated buildings find new life |
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Brad Guy, an
architect and researcher at Penn State University, is an
advocate of “deconstruction”—not the thorny literary theory,
but the idea of carefully taking apart buildings and making
the component parts available to builders. |
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read more |
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A second
line of defense |
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Before
Katrina, John Knost hadn’t really invented anything—unless
you count the foam insulation he stuck on the edges of his
apartment’s metal spiral stairs. They keep visitors from
bruising their heads. |
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read more |
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Down by
the riverside |
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Developer
Sean Cummings envisions miles of parks stretching along the
East Bank of the Mississippi River. |
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read more |
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The
Great Propagandist |
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PROPAGANDA
is in bad repute, it has been so for a long time. Thanks to
Adolf Hitler, Joseph Goebbels and Lenin, principally, it has
also taken on a sinister ring. |
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read more |
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A strong
foundation |
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EDUCATION
Secretary Jesli Lapus wasn’t lying when he earlier declared
that the opening of classes was generally smooth and
peaceful. But he wasn’t giving us the entire panorama
either. |
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read more |
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Legacy:
A sense of history |
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Sometime
last year in 2006, there were two pieces of good news that
may have gone unnoticed, but which greatly benefited the
poor people of the world. And it is not about what the
world’s richest nations have decided to do to help the
situation on global poverty. Rather, it is about the
personal philanthropy of the two richest men in the world:
Bill Gates and Warren Buffet. |
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read more |
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A Harvard Management update classic: Get your new managers
moving |
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When
Jacqueline Lopez arrived for her first day on the job as a
new program manager at Intel’s Mobile Platforms Group,
Jessica Rocha, her boss, handed her a calendar bursting with
meetings. |
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read more |
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Dot-com
pioneer |
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Julia
Theresa Yap has witnessed the growth of Pacific Internet
Philippines from a pioneering Internet-service provider
(ISP) in 1996 to the largest independent Internet
communications service provider in the country today. |
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read more |
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Winning:
Weed out bad apples before your business rots |
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Q: How do
you weed out the bad apples in an organization? David
Michalek,
Bartlett,
Illinois
A: Start by
putting down the pruning shears and picking up a buzz saw.
Look,
nothing hurts a company more than when the bosses ignore,
indulge or otherwise tolerate a jerk—or two or three—in the
house. Such latitude undermines organizational trust and
morale. Without those, the competitive linchpins of
collaboration and speed are just plain harder—not to mention
the fact that jerks take the fun out of work. |
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read more |
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About
face |
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In an
industry dominated by multinational players with unlimited
advertising budgets and sleek corporate images, an upstart
local cosmetics firm is giving the giants a run for their
money with its no-frills products and relying mainly on word
of mouth to capture the loyalty of beauty-conscious clients
all over the world. |
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read more |
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Talk is
cheap, so why do they prefer costly bullets? |
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WASHINGTON,
D.C.—Decades of applying various forms of dispute resolution
to various facets of American life—from neighborhoods and
workplaces to conflict and judicial processes—have helped
the US maintain its social fabric, political liberalism and
religious and ethnic plurality in the racially sensitive
aftermath of the September 11 attacks on the nation’s
emblems six years ago. |
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read more |
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The
Filipino intellectual |
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THE Russian
language has a special term for the intellectuals: a member
of the intelligentsiya—intelligentsia—the most intelligent,
“intellectual,” or highly educated segment of society
especially interested in the arts, literature, philosophy
and politics. But flattering as the characterization is,
anti-intellectuals are not impressed; in fact, they are so
annoyed, if not downright hostile, that an intellectual
would not proclaim himself, and, if he did, chances are he’s
not. It remains for society to call him so, either as a
compliment or honest recognition or as a condemnation. |
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read more |
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RP must learn
from Vietnam |
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OUR country can learn a great
deal from Vietnam, particularly in how our neighboring Asean
state successfully revitalized its moribund economy starting
in 1986, and powered ahead with an average annual growth of
8 percent to earn the admiration of the global business
community while simultaneously reducing poverty incidence,
thus achieving the seemingly elusive goal of sustainable
economic growth and equitable income distribution. |
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read more |
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WHAT TO
SAY WHEN IT’S TIME TO
MOVE ON |
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IT’S a
reality of modern corporate life that you have to say
goodbye more than a few times as you advance in your career.
And often, despite your best intentions and efforts, the
legacy you leave behind is a mixed one. |
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read more |
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Woman on Top |
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LAND Bank of the Philippines
president and CEO Gilda E. Pico is a true banking veteran,
having worked in the industry for 40 years in which 25 years
were devoted to LandBank. |
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read more |
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The
subprime sinkhole |
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TAHER
AFGHANI was working for discount retailer Target Corp. near
San Francisco when friends told him about the riches to be
made in
California’s
Mortgage Alley. |
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read more |
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An
election nightmare |
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I WAS quite
awake when I had this nightmare last week: Benigno “Ninoy”
Aquino Jr. and Jose Rizal ran in a senatorial election:
Rizal ran second to topnotcher Aquino, albeit by a slight
margin. The distance of 85 years between their death did not
make the result, much less the election itself, improbable
to the Commission of Elections (Comelec), which has a
well-deserved reputation for improbability. |
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read more |
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As
always, a tough balancing act for the Secretary of Finance |
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Note: This is a condensed transcript of the discussions at
a recent Quijano de Manila symposium at the Cherry Blossoms
Hotel, Manila. The resource person, Finance Secretary Gary
Teves, fielded questions from senior journalists led by the
QMS moderator, Adrian E. Cristobal. |
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read more |
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A Ceo’s
Six Steps To Effective Feedback |
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Delivering
feedback is among a manager’s most important tasks, yet many
managers struggle to do it fairly and consistently,
and—above all—in a way that drives improved performance. In
the chapter on people development in his recently published
book, Lessons on Leadership: The 7 Fundamental Management
Skills for Leaders at All Levels (Kaplan, 2007), Jack
Stahl, CEO of Revlon and former president of Coca-Cola,
proposes a six-step model to make the feedback process
easier and more effective. |
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read more |
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Five questions with Richard H.
Axelrod, coauthor of
You Don’t Have To Do It Alone |
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Getting
others involved in the work you’re responsible for is the
essence of management. But what distinguishes the best
leaders is how they attain that involvement. Requiring
participation is easy enough. But compliance does not equal
engagement. |
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read more |
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The
Coach … as businessman |
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Joel Banal’s
life has always revolved around basketball, from playing
collegiate ball for Mapua and amateur basketball in the
MICAA and the national team to his pro stint in the PBA, and
finally moving on to coaching, where he also made his mark
both at the professional and collegiate level. |
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read more |
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