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    BY WILLY E. ARCILLA

    Special to BUSINESSMIRROR

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    OTHER STORIES

    RP must learn from Vietnam

    OUR country can learn a great deal from Vietnam, particularly in how our neighboring Asean state successfully revitalized its moribund economy starting in 1986, and powered ahead with an average annual growth of 8 percent to earn the admiration of the global business community while simultaneously reducing poverty incidence, thus achieving the seemingly elusive goal of sustainable economic growth and equitable income distribution. 

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    WHAT TO SAY WHEN IT’S TIME TO MOVE ON

    IT’S a reality of modern corporate life that you have to say goodbye more than a few times as you advance in your career. And often, despite your best intentions and efforts, the legacy you leave behind is a mixed one.

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    Woman on Top

    LAND Bank of the Philippines president and CEO Gilda E. Pico is a true banking veteran, having worked in the industry for 40 years in which 25 years were devoted to LandBank.

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    The subprime sinkhole

    TAHER AFGHANI was working for discount retailer Target Corp. near San Francisco when friends told him about the riches to be made in California’s Mortgage Alley.

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    An election nightmare

    I WAS quite awake when I had this nightmare last week: Benigno “Ninoy” Aquino Jr. and Jose Rizal ran in a senatorial election: Rizal ran second to topnotcher Aquino, albeit by a slight margin. The distance of 85 years between their death did not make the result, much less the election itself, improbable to the Commission of Elections (Comelec), which has a well-deserved reputation for improbability.

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    As always, a tough balancing act for the Secretary of Finance

    Note:  This is a condensed transcript of the discussions at a recent Quijano de Manila symposium at the Cherry Blossoms Hotel, Manila. The resource person, Finance Secretary Gary Teves, fielded questions from senior journalists led by the QMS moderator, Adrian E. Cristobal.

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    A Ceo’s Six Steps To Effective Feedback

    Delivering feedback is among a manager’s most important tasks, yet many managers struggle to do it fairly and consistently, and—above all—in a way that drives improved performance. In the chapter on people development in his recently published book, Lessons on Leadership: The 7 Fundamental Management Skills for Leaders at All Levels (Kaplan, 2007), Jack Stahl, CEO of Revlon and former president of Coca-Cola, proposes a six-step model to make the feedback process easier and more effective.

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    Five questions with Richard H. Axelrod, coauthor of You Don’t Have To Do It Alone

    Getting others involved in the work you’re responsible for is the essence of management. But what distinguishes the best leaders is how they attain that involvement. Requiring participation is easy enough. But compliance does not equal engagement.

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    The Coach … as businessman

    Joel Banal’s life has always revolved around basketball, from playing collegiate ball for Mapua and amateur basketball in the MICAA and the national team to his pro stint in the PBA, and finally moving on to coaching, where he also made his mark both at the professional and collegiate level.

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    Winning: Customer loyalty isn’t dead, just different

    Q: At my old company, we did everything to retain customers: built dedicated facilities, designed innovative packaging, offered aggressive pricing and delivered quality second-to-none. Still, a few major accounts dumped us. Is costumer loyalty dead? Carl Warren, Ridgefield, Connecticut

    A: Not dead, but different.

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    Spread the Word

    One way to better appreciate the Sunday Mass is to have a genuine appreciation not just of the Gospel but also of the two other readings. However, for one reason or another, many have not taken the time to give a serious look at the readings of the Mass.

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    Profit vs public health: When infant formula tastes sour

    Gina’s newborn girl has just contracted pneumonia. A few years ago, the young mother from Quezon City lost twins to premature birth. And her new baby does not look good either, being obviously malnourished and small for her age.

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    ‘President’ Sorensen’s New Vision

    My fellow Democrats: With high resolve and deep gratitude, I accept your nomination.

    It has been a long campaign—too long, too expensive, with too much media attention on matters irrelevant to our nation’s nature.

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    Race Relations

    FOR several weeks now, the Philippine Racing Club Inc. (PRCI), one of the country’s oldest and most prestigious racing clubs in the country, has been at the center of a raging corporate boardroom battle, pitting its minority shareholders against the company’s Malaysian-controlled board of directors.

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    Where more research and development dollars should go

    Although U.S. companies are spending more on research and development overall than they have in recent years, they’re putting that money mainly into new project development and neglecting other areas that are important to long-term innovation efforts.

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    Productivity is killing American enterprise

    I fear for the future of American business—not because of US trade imbalances or budget deficits but because of the productivity of its corporations. America’s highly touted productivity may be destroying its legendary enterprise and many of its powerful enterprises.

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    Crafting food

    Benilda Moises starts her day taste-testing a violet liquid to determine the right mix of citric acid and the sweetener aspartarme.

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    Winning: Giving up on a broken operations

    Q:  If you’re part of a diversified company, when do you give up hope on fixing a broken business? Ron Adner, Fontainebleau, France

    A:  Big companies hold onto failing businesses for all kinds of reasons: sentimental value, false hope and culture, to name just three.

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    Murdoch Wins

    In locking up Dow Jones & Co. for $5 billion late Tuesday, Rupert Murdoch ensured that his vast influence would be felt in the business world for years to come—as it is now by hundreds of millions of global TV viewers, moviegoers and Internet users.

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    ‘WSJ’ reaction: ‘Sickening’

    It’s normally not good news when a company is the subject of repeated stories on the front page of the Wall Street Journal.

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    Money, or duty to society?

    The Bancroft family, which has controlled the prestigious Wall Street Journal for more than a century, is the latest newspaper dynasty to be dismantled by the pressures of the Internet age.

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    Global tire brand sets example of market knowledge, community integration

    IT boils down to having a good name—Goodyear Philippines Inc. has close to a hundred years’ experience in support of this statement.

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    Vex Populi

    Hand in hand with the dwindling supply of power and water is the proliferation of people, the population “explosion” (2.36-percent increase for this year) that the National Statistics Office (NSO) has warned us about—a case of plenitude in the midst of penury. A far cry from the zero growth rate (2 percent) of 1991, obviously the result of the martial law politely termed “family-planning program.”

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