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IT boils
down to having a good name—Goodyear Philippines Inc. has
close to a hundred years’ experience in support of this
statement.
Starting
its business in the country in 1919, the Akron,
Ohio-headquartered Goodyear Tire & Rubber Co. is one of
those multinational companies that have maintained
operations in the
Philippines
through thick and thin. In 1956 Goodyear began
manufacturing operations in the country, with its first
product—a 6.00-16 6PR tire developed for the jeepney—rolling
out on June 9, 1956.
Such a
long history of operating in the country has given
Goodyear Philippines a unique advantage over its
competitors.
“We’ve
been here now producing tires for 51 years,” Goodyear
Philippines Inc. president and managing director David
J. Morin told BusinessMirror in an interview.
“We know
the road conditions better than anybody else. We know
the requirements with respect to the construction of the
tires better than anybody else. With that comes a
certain competency with respect to the quality of the
tire.”
These
modest words underlie a basic rule that the company
follows—that is, new products that the tire company
rolls out should be better than the last one.
“If you
want to continue to differentiate yourself from the
competition, one of the ways to do that, of course, is
with a different product. You want to continue to
develop the next generation of products. That’s what the
consumer is looking for,” said Morin.
“Consumers are not looking for yesterday’s technology.
Consumers are looking for tomorrow’s technology. To the
degree you can deliver that, at a reasonable price, you
create real value for the consumer.”
In the
Philippines, Goodyear manufactures tires for passenger
vehicles, pickups, vans and 4x4s; trucks; farm
equipment; and graders (a grader is a piece of heavy
equipment used to level a road surface to a certain
gradient).
GOODYEAR
has consistently been the top tire brand in the
Philippines and in the world.
A survey
undertaken by TNS—a UK-based market intelligence group
that provides custom research and analysis, political
and social polling, media measurement services—last year
showed that Goodyear ranked the highest among tire
makers in Asia and the Americas in the public’s
perception of corporate social responsibility. The
annual TNS survey showed that companies that rate highly
on safety and environment are the same ones perceived as
trustworthy.
“In
terms of values, a real focus for us in the Philippines,
are three vectors of safety,” said Morin.
These
vectors, according to the Goodyear executive, are driver
and road safety, environmental safety and workplace
safety.
Morin
said that Goodyear has chosen to focus on driver safety
in the country through its “Bayani ng Kalsada” program,
which sought out the heroes among Filipino motorists who
exemplify the best among Filipino drivers, no matter how
ironic that may sound given the common perception of
Filipino drivers as being unmindful of traffic rules and
courtesy.
“We have
partnered with local government agencies, the Land
Transportation and Franchising Regulatory Board, as well
as local businesses to look for the heroes of the road.
There’s a lot of discussion out there about the lack of
discipline, nobody caring for someone else’s safety. But
what we found is that there are actually every day local
heroes whom nobody ever hears about,” said Morin.
Among
those cited last year as a “bayani ng kalsada” is
Angeles City-based off-road driver and mechanic Hilario
Mendiola, who saved a young man trapped inside his
vehicle that was crashed by a concrete beam.
The
Goodyear project also recognized drivers of
public-utility vehicles who returned sums of money
inadvertently left by passengers in their vehicles.
“We
thought it incumbent upon us to focus on the good things
that people do every day, and not so much on the
negative,” said Morin.
The
company also conducts driver training and workshops,
utilizing their nationwide distribution network of over
a hundred outlets, which include TyrePro, Servitek and
Hi-Performance Centers.
Goodyear
Philippines has its own wastewater facility in its Las
Pińas plant. It also counts the number of days the plant
has had no physically disabling accident within its
premises—when BusinessMirror interviewed Morin late
July, it was close to 520 since the last accident. For
every hundred days of no accident within the facility,
Goodyear plants a tree within its property.
GOODYEAR
Philippines not only makes tires for the local market.
Domestic sales of its products actually account for 45
percent to 50 percent of its total receipts. The rest is
exported to other Goodyear regions, among them North
America, Latin America, Caribbean and Europe.
Driving
the production at Goodyear are innovation and
technology, and knowledge of local cultures.
“From
Goodyear’s perspective, innovation and technology are
really what put us in the forefront of the industry. We
continue as a company globally to make significant
investments in that regard. We are one of the leaders
with regards to investments annually,” said Morin.
“To the
degree that we keep investing in innovation, we bring
new products to the market. The introduction of new
products is the reason why people look at us with
trust.”
Last
month, in the
US,
Goodyear received US Environmental Protection Agency
certification for commercial tires that improved truck
fuel efficiency by 4 percent, resulting in savings of up
to 4,000 gallons of fuel a year per truck.
Closer
to home, Goodyear’s Eagle F1 and Excellence brand tires
have been cited by motoring publications as best suited
for wet weather.
Goodyear’s performance in the Philippines has been
boosted by its long history in the country, and the
knowledge of the market it has given the company.
“It’s
incumbent for any company to really get to know their
customer, and what the customer needs,” said Morin.
“It is
an element in our success, and the success of the brand.
We hold what the customer holds, the values that they
want in a product—safety and quality. That is what we
try to deliver.”
Aside
from market knowledge, Goodyear has achieved loyalty in
the very communities it serves through the employment
opportunities it has created in the places from where it
operates.
“We
actually have in some cases three generations of
families working here. That’s a testament of the
integration of Goodyear into the local community. It
extends beyond mere employment,” said Morin.
EVEN as
Goodyear
Philippines
has become a part of the Philippine scenery, Morin is
looking beyond its shores. “The Philippines provides
Goodyear a very good platform for taking care of the
local market, and for domestic sales. I would want that
in the future, we would be able to expand our facility
to satisfy more of the export market,” said Morin.
“To do
that, we need to remain competitive. This is what we
work on every day.”
****
Goodyear
Tire & Rubber Company: Second-Quarter Highlights
§
Record
second-quarter tire business sales of $4.9 billion, up 4
percent from last year offsetting softer conditions in
several key markets with a richer product mix.
§
The
company’s three emerging markets tire businesses, which
increased sales 15 percent over 2006.
§
Improved
pricing and product mix of approximately $155 million in
the second quarter of 2007 more than offset increased
raw material costs of approximately $55 million.
§
Goodyear
had second-quarter net income of $56 million, compared
to $2 million last year.
§
Goodyear’s Asia-Pacific tire sales of $428 million were
a record for any quarter and 14-percent higher than the
2006 period primarily due to improved pricing and
product mix and a favorable impact from currency
translation of approximately $37 million.
Goodyear
is one of the world’s largest tire companies. It
manufactures tires, engineered rubber products and
chemicals in more than 90 facilities in 28 countries
around the world. Goodyear employs more than 75,000
people worldwide.
*****
Aerial
ambassadors
For 80
years, Goodyear blimps have adorned the skies as very
visible corporate symbols of the tire and rubber company
that began operations in 1898.
Today,
these graceful giants travel more than 100,000 miles across the United
States per year as Goodyear’s “Aerial Ambassadors.”
The
blimp tradition began in 1925 when Goodyear built its
first helium-filled public relations airship, the
Pilgrim. The tire company painted its name on the side
and began barnstorming the United States.
Over the
years, Goodyear built more than 300 airships, more than
any other company in the world.
During
World War II many of the Goodyear-built airships
provided the US Navy with a unique aerial surveillance
capability. Often used as convoy escorts, the blimps
were able to look down on the ocean surface and spot a
rising submarine and radio its position to the convoy’s
surface ships.
Today,
The Goodyear Tire & Rubber
Co. no longer mass-produces airships. In the
United
States it operates three well-recognized blimps: the
Spirit of Goodyear, based in Akron, Ohio; the Spirit of
America, based in Carson, California; and the Spirit of
Innovation, in Pompano Beach, Florida. From
www.goodyearblimp.com |