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    Netopia pares down 1st-half losses to P11M
    DIGITAL PARADISE SAYS JANUARY-JUNE EXPENSES REACHED P181M
    By Lenie Lectura
    Reporter
     

    DIGITAL Paradise Inc., the owner, operator and franchisor of the Netopia brand of Internet café chain in the country, has narrowed down its losses by 70 percent to P11 million in the first half of the year.

    President and chief executive George Tan said the company may be able to break even on its full year results.

    “We were able to narrow down our losses significantly in the first half of the year. Towards the end of the year, we might break even. And hopefully, we could be profitable already at the end of next year,” Tan said.

    Digital Paradise started operating in 2002. In the early years, Tan said the company, which is 75-percent owned by ePLDT, the phone giant’s Internet arm, posted ‘small profits.’

    As it expanded, Digital Paradise had to invest more. Netopia now has 177 branches, with over 8,000 terminals, as of end May. Of the 177 branches, 90 are company owned. Digital Paradise envisions to open three new branches every month.

    “Netopia makes it a point to comply with all of the requirements before we operate. We had to purchase original software for each of our terminals, invest in the terminals, and pay taxes and yet still manage to offer competitive rates as against the other chains that… operate on pirated software and evade tax payments,” said chief operating officer Jose Maria Grau Jr.

    From January to June, Digital Paradise’s operating expenses reached P181 million. The numbers reflect P11 million more than company revenues of P170 million.

    As of end-June, revenue generated from Internet surfing, communications, training and educational research make up 55 percent of the company’s total revenues. Online games account for about 15 percent, and value-added services such as desktop publishing, photo printing and retail sales of prepaid cards, game cards and storage media 30 percent.

    The Netopia chain has recorded 2 million transactions a day. Company-owned Netopia stores, the average daily transaction stood at 650,000 with revenues of P27 million.

    There are about 7,000 Internet café players in the country. The industry’s market is 80-percent gaming and 20-percent Internet, according to Digital Paradise.

    “We are not a gaming company. More than half of our revenues come from Internet usage. Our focus is on the Internet. We remain responsible by not allowing students play online games during school hours,” Tan said.

    Digital Paradise closed 18 branches so far this year. It intends to rationalize the business toward profitability.

    “While expanding, you begin to see that not all branches were put up in good locations. So, we had to rationalize. The branches that are not profitable were closed down. We also downsized the number of terminals in some of our branches. There will be two to three more shops that will be closed down this year,” Grau said.

    Netopia mainly provides shared computer and Internet access to over 2.5 million customers per month. About 58 percent of its customers are under 25 years old. About 30 percent are 25 years old and above, and about 12 percent are 15 years old and below.

    Digital Paradise offers three franchising packages, depending on the number of workstations that usually range from 20 to 30 computers. Its franchising fees range from P150,000 to P300,000, but total investment may reach from P1.8 million to P2.6 million.

    Netopia has also partnered with different content providers to position itself as a venue for education and learning, Tan said. “We also provide infrastructure for training. Now, people can go to Netopia for review for local board exams. They can also explore a possible career in medical transcription by undergoing online tutorial,” Tan added.

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