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Five
books that will amplify |
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your
ability to lead through influence |
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By Theodore Kinni |
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Leaders
shape the future; they set strategic goals and guide
their organizations toward attaining them. But they are
powerless without others’ cooperation. Here are five
books that will hone your ability to lead through
influence.
“Leaders
almost by definition are people who change minds—be they
leaders of a nation, a corporation or a nonprofit
institution,” writes Howard Gardner, a professor of
cognition and education at the Harvard Graduate School
of Education and a recipient of a MacArthur award for
his theory of multiple intelligences. His book
Changing Minds: The Art and Science of Changing Our Own
and Other People’s Minds (Harvard Business School
Press, 2006) forms the foundation on which lessons from
the other books will stand.

The book
offers a sophisticated framework for understanding how
minds change. In Gardner’s model, there are three
aspects to mind changing: the entities—the concepts,
stories, theories and skills—that change; the levers
that effect such changes (these include reason, research
and redescriptions); and the arenas of mind change
(anything from a nation to one’s own mind). Launching a
new corporate initiative that requires employees to
think differently? With the arena known, you’re able to
choose the entities to focus on and use the levers that
raise the odds of successful mind change.
Because
mind-changing depends on messages, read Made to
Stick: Why Some Ideas Survive and Others Die (Random
House, 2007), by Chip and Dan Heath, to learn how to
make your messages compelling. The authors, who are
brothers (Dan is a consultant at Duke Corporate
Education, and Chip is a professor of organizational
behavior at Stanford’s Graduate School of Business), say
the most effective messages are “sticky,” a term they
credit to Malcolm Gladwell’s bestselling book The
Tipping Point: How Little Things Can Make a Big
Difference (Little, Brown, 2000).
“By
’stick,’ we mean that your ideas are understood and
remembered, and have a lasting impact—they change your
audience’s opinions and behaviors,” write the Heath
brothers. As they deconstructed sticky ideas, they found
the same six principles popping up again and again.
§
Sticky
ideas are profound but simple.
§
They are
unexpected and thus capture our attention.
§
They are
concrete, with details that enable us to easily
visualize them.
§
They are
credible. They are supported by authoritative sources or
allow the listener to test them.
§
They are
emotional; they make us care about them.
§
Finally,
they are supported by stories. Stories, say the authors,
“are how we get people to act on our ideas.”
The
Heath brothers’ emphasis on stories lead us to Annette
Simmons’s new book, Whoever Tells the Best Story
Wins: How to Use Your Own Stories to Communicate with
Power and Impact (Amacom, 2007). If the idea of
storytelling seems odd, it shouldn’t. “You are already
telling stories about who you are, why you are here,
what you envision, value, teach and know about each
other’s secret thoughts—the problem is that you haven’t
realized how much your stories matter,” writes Simmons,
president of Group Process Consulting.
If you
draw a blank when you try to think of good stories to
tell, the book includes exercises designed to help you
build your own stories. It will also help you refine
your storytelling skills.
When you
want to change minds, it is important to remember that
communication occurs beyond speech. In his new book,
Micromessaging: Why Great Leadership Is Beyond Words
(McGraw-Hill, 2006), Stephen Young, cofounder of the
consultancy Insight Education Systems, reveals how
leaders can undermine their stated goals with
micromessages—expressions, tone of voice—that don’t
match the words being spoken. The book’s key message for
mind changers is self-awareness. If you want to succeed
in influencing others, don’t send mixed messages.
The
final book I recommend for your influence-building
journey is Crucial Confrontations: Tools for
Resolving Broken Promises, Violated Expectations and Bad
Behavior (McGraw-Hill, 2004), by Kerry Patterson,
Joseph Grenny, Ron McMillan and Al Switzler, the
cofounders of consulting firm VitalSmarts.
Very few
people enjoy confrontation; some avoid it like the
plague. But in a survey the authors conducted, they
discovered that “opinion leaders wielded influence
because they were the best at stepping up to colleagues,
coworkers or even their bosses, and holding them
accountable.” Based on their study of successful
leaders, the authors devised a six-step process for
mastering the crucial confrontation.
A bonus:
To find out how good you are at managing confrontational
conversations, you can take the free, online
self-assessment offered by the authors at
www.vitalsmarts.com/styleunderstress.aspx.
****
Theodore Kinni has written or ghostwritten 13 business
books, including, with Donna Kinni, No Substitute for
Victory: Lessons in Strategy and Leadership from General
Douglas MacArthur. |
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| OTHER STORIES |
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Five
books that will amplify your ability to lead through
influence |
|
|
Leaders
shape the future; they set strategic goals and guide their
organizations toward attaining them. But they are powerless
without others’ cooperation. Here are five books that will
hone your ability to lead through influence. |
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read more |
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The Cost
of Myopic Management |
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Under
pressure to hit immediate performance targets, many managers
inflate earnings, often by cutting expenditures. In a recent
survey of 401 top financial executives, 80 percent said they
would decrease spending on “discretionary” activities like
marketing and research and development to meet short-term
goals. |
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read more |
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Tattoo
you |
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Last year
Justin Miloro had to wear long sleeves to conceal the Buddha
curling around his left forearm and the yellow-orange sun
rays on his right. Pants covered the depiction of Earth on
one leg and wings on the other. |
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read more |
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From WOM
to www |
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FOR years,
small businesses have relied on the magic of WOM (word of
mouth) to attract customers. Yet, with young Filipinos
lately turning into entrepreneurs, too many small companies
are creating too much buzz that customers now find it hard
to tell apart the best from the bluff. |
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read more |
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Winning:
AVOIDING THE REVERSE-HOSTAGE SYNDROME |
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Q: Why do so
many companies not address cross-cultural differences in a
merger until it’s too late? Karen Fenner, Camden, New Jersey
A:
Because you can’t number-crunch culture. And financial
analysis is almost always where merger evaluations begin,
along with some level of strategic analysis. |
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read more |
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The
monarchical tradition |
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Thomas
Jefferson discontinued the practice of personally delivering
the president’s report to Congress that was inaugurated by
George Washington, the first president, on January 8, 1790,
in New York, the capital of the new nation until 1801. But
since the US Constitution required a president to report to
Congress, Jefferson wrote his message and had it read by a
clerk. |
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read more |
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The
future of San Miguel |
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‘We’ve done
preliminary studies, going so far as to hire an independent
adviser to shortlist for us attractive industries in which
we might choose to participate, industries like mining,
power, infrastructure, water, other utilities and property.’ |
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read more |
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Seeing
the World |
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We can
state, quite categorically, that we are living in very
demanding times. Our planet is under stress. Our country
confronts serious challenges. Our communities are in search
of real solutions to age-old problems. |
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read more |
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The
hidden good news about CEO dismissals |
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Worldwide,
boards of large corporations are dismissing four times more
CEOs today than in 1995, a trend that raises an important
question: Are boards undermining the chief executive’s
ability to lead for the long term? |
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read more |
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Overcoming resistance to change |
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There are a
few in every bunch: the naysayers, the predictors of
disaster, the ones who dig in their heels and fight you at
every turn. What would a change initiative be without them? |
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read more |
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From
Small to Big Screen |
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Jim
Libiran is not your regular commercial filmmaker and
screenwriter who has a standard formula for a box-office hit
and makes use of predictable plots and cliché lines. |
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read more |
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‘Just do
it’ |
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IMAGINE a
situation where killings and disappearances are taking
place. The victims form a distinct and disliked, though by
no means unpopular political grouping. In fact, they have
the most populist agenda of any other. |
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read more |
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Leadership that focuses on the customer–really |
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Many
executives and managers exhort their followers to make the
customer the center of everything they do. Yet for all the
passion and conviction of their words, genuine customer
focus remains theory rather than practice in their
organizations. |
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read more |
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Forward-Thinking Cultures |
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It’s hard to
manage any organization so that its long-term interests
aren’t sacrificed to short-term expedience. But there is an
added wrinkle for organizations whose operations are
globally dispersed: cultural orientation toward the future
varies widely the world over. |
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read more |
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Book
Keeper |
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The life of
National Book Store founder Socorro C. Ramos should serve as
an inspiration to the younger generation on how to hurdle
the numerous challenges thrown our way. Her success, not
just in business but in all aspects of life, stresses the
importance of focus, dedication, hard work, education and
other important values. |
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read more |
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It takes
a village to raise a child |
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Aldo, 5, did
not mean to trap his mother when he asked her if God made
everything, to which she answered, naturally, “Yes, He did.”
“Why did He
make the poor?” |
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read more |
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What is
your company’s ‘signature’ experience? |
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Your
company’s signature experience exemplifies what you do
especially well; it’s the odd or unique process that makes
your company stand out in people’s minds. Developing a
signature experience and communicating it to job candidates
can help you streamline your hiring process. It also helps
you build an unusually engaged, excited and committed work
force. |
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read more |
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Strategy: private equity’s long view |
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What can
the gods of private equity (PE) teach us about managing for
the long term? If you think that their lightning reflex,
do-what-it-takes approach has nothing to tell us about the
long haul, you’d be wrong. |
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read more |
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Wrapped
up |
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Having fun
and making money are two things that Rommel Juan can mix
quite easily. |
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read more |
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What is
the color of gold? |
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I lost my
appetite for shark’s fin soup when I learned how the shark
was skinned alive and thrown back into the sea. But not
entirely, for it tastes good. Some of the good and precious
things in this world—including such wonders as the Pyramids
of Egypt and the
Hanging Gardens
of Babylon—have a cruel history. It seems that civilization
is built on blood for the most part. But time and the hunger
for precious, wondrous things blurs the history of the
process. |
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read more |
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Toward
An Independent, Fair And Fast Justice System |
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Adrian
Cristobal:
The Supreme Court has been in the news lately, principally
because in these perilous times, we think of the Supreme
Court as “the enemy of political persecution.” We tend to
think of the three branches of government—Executive, the
Judiciary and the Legislative—as contradictory to each
other. |
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read more |
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Real
Leaders Negotiate |
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Good leaders
are invariably effective negotiators. After all, authority
has its limits. Some of the people you lead are smarter,
more talented and, in some situations, more powerful than
you are. In addition, often you’re called to lead people
over whom you have no authority, such as members of
commissions, boards and other departments in your
organization. |
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read more |
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Set Up
To Fail: Economist Paul Ormerod on strategy and extinction |
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In his
recent book Why Most Things Fail, theoretical
economist Paul Ormerod argues that failure is the defining
characteristic of biological, social and economic systems.
But Ormerod, a former economic forecaster and now principal
of Volterra, the London-based consulting firm he cofounded,
doesn’t think that’s a bad thing. |
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read more |
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Tubbataha
dreaming |
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My
initiation to
Tubbataha
Reefs Natural Park
started with a back-roll, one day in May, into Jessie
Beazley Reef. The first sharks of the trip were close enough
to make out the white on their tips. Grey reef sharks were
on active patrol, too, and we spotted no less than three
pregnant sharks, bulging at their sides. |
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read more |
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The
ethics of revolution |
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THE death
of Elias achieves revolutionary significance the moment
society is recognized as a creator of victims in order to
execute them. Elias had been condemned even before he was
born, and it only remained for society to carry out the
death sentence. |
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read more |
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Down in
the Valley |
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SAN
JOSE—Silicon Valley, says San Jose/Silicon Valley Journal
editor Norman Bell, is more of a state of mind than a piece
of geography. |
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read more |
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3 habits
that hold leaders back–and how to overcome them |
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In my 10
years as a board member of the Peter Drucker Foundation, one
of the wisest things I heard him say was, “We spend a lot of
time teaching leaders what to do. |
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read more |
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Help
newly hired executives adapt quickly |
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The main
reason why newly hired outside executives have such an
abysmal failure rate (40 percent, according to one study) is
poor acculturation: They don’t adapt well to the new
company’s ways of doing things. In fact, some three-quarters
of 53 senior human-resources managers I surveyed cited poor
cultural fit as the driver for onboarding failures. |
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read more |
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Chip off
the old block |
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Developing a
good work ethic at a young age proved to be beneficial for
Intel Technology Philippines managing director Michael
Wentling. |
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read more |
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