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    Five books that will amplify
    your ability to lead through influence
    By Theodore Kinni
     

    Leaders shape the future; they set strategic goals and guide their organizations toward attaining them. But they are powerless without others’ cooperation. Here are five books that will hone your ability to lead through influence.

    “Leaders almost by definition are people who change minds—be they leaders of a nation, a corporation or a nonprofit institution,” writes Howard Gardner, a professor of cognition and education at the Harvard Graduate School of Education and a recipient of a MacArthur award for his theory of multiple intelligences. His book Changing Minds: The Art and Science of Changing Our Own and Other People’s Minds (Harvard Business School Press, 2006) forms the foundation on which lessons from the other books will stand.

    The book offers a sophisticated framework for understanding how minds change. In Gardner’s model, there are three aspects to mind changing: the entities—the concepts, stories, theories and skills—that change; the levers that effect such changes (these include reason, research and redescriptions); and the arenas of mind change (anything from a nation to one’s own mind). Launching a new corporate initiative that requires employees to think differently? With the arena known, you’re able to choose the entities to focus on and use the levers that raise the odds of successful mind change.

    Because mind-changing depends on messages, read Made to Stick: Why Some Ideas Survive and Others Die (Random House, 2007), by Chip and Dan Heath, to learn how to make your messages compelling. The authors, who are brothers (Dan is a consultant at Duke Corporate Education, and Chip is a professor of organizational behavior at Stanford’s Graduate School of Business), say the most effective messages are “sticky,” a term they credit to Malcolm Gladwell’s bestselling book The Tipping Point: How Little Things Can Make a Big Difference (Little, Brown, 2000).

    “By ’stick,’ we mean that your ideas are understood and remembered, and have a lasting impact—they change your audience’s opinions and behaviors,” write the Heath brothers. As they deconstructed sticky ideas, they found the same six principles popping up again and again.

    §          Sticky ideas are profound but simple.

    §          They are unexpected and thus capture our attention.

    §          They are concrete, with details that enable us to easily visualize them.

    §          They are credible. They are supported by authoritative sources or allow the listener to test them.

    §          They are emotional; they make us care about them.

    §          Finally, they are supported by stories. Stories, say the authors, “are how we get people to act on our ideas.”

    The Heath brothers’ emphasis on stories lead us to Annette Simmons’s new book, Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact (Amacom, 2007). If the idea of storytelling seems odd, it shouldn’t. “You are already telling stories about who you are, why you are here, what you envision, value, teach and know about each other’s secret thoughts—the problem is that you haven’t realized how much your stories matter,” writes Simmons, president of Group Process Consulting.

    If you draw a blank when you try to think of good stories to tell, the book includes exercises designed to help you build your own stories. It will also help you refine your storytelling skills.

    When you want to change minds, it is important to remember that communication occurs beyond speech. In his new book, Micromessaging: Why Great Leadership Is Beyond Words (McGraw-Hill, 2006), Stephen Young, cofounder of the consultancy Insight Education Systems, reveals how leaders can undermine their stated goals with micromessages—expressions, tone of voice—that don’t match the words being spoken. The book’s key message for mind changers is self-awareness. If you want to succeed in influencing others, don’t send mixed messages.

    The final book I recommend for your influence-building journey is Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior (McGraw-Hill, 2004), by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, the cofounders of consulting firm VitalSmarts.

    Very few people enjoy confrontation; some avoid it like the plague. But in a survey the authors conducted, they discovered that “opinion leaders wielded influence because they were the best at stepping up to colleagues, coworkers or even their bosses, and holding them accountable.” Based on their study of successful leaders, the authors devised a six-step process for mastering the crucial confrontation.

    A bonus: To find out how good you are at managing confrontational conversations, you can take the free, online self-assessment offered by the authors at www.vitalsmarts.com/styleunderstress.aspx. 

    ****

    Theodore Kinni has written or ghostwritten 13 business books, including, with Donna Kinni, No Substitute for Victory: Lessons in Strategy and Leadership from General Douglas MacArthur.

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