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THE best
salesman, they say, is one who is thoroughly convinced
of his product. For a nonsmoker, it is indeed a feat
that he should be at the forefront of selling some of
the world’s top cigarette brands in the Philippines.
Chris
Nelson, managing director of Philip Morris Philippines
Manufacturing Inc., an affiliate of Philip Morris
International, has achieved just that. In an interview
with BusinessMirror last week, he reveals that as a
professional, he has not worked for any industry except
the tobacco industry.
“It is a
great industry,” he said, referring to the tobacco
industry, criticized by many as one of the strongest
lobbies in the world, peddling a product that is
extremely hazardous to the health of smokers and
nonsmokers alike.
“I’ve
been in this industry for 25 years. I’ve worked for
Philip Morris for 20 years, and another cigarette
company for five years before that. It’s the only
industry I’ve known since university,” said Nelson.
“I’ve
never smoked. I’ve never had any issue with that.”
Nelson’s
personal attitude toward smoking is resonant of the
stance that Philip Morris as a company has taken in the
last few decades—a corporate frankness that its flagship
product, cigarettes, does cause harm to one’s health.
“We are
very open as a company. We sell a product that is highly
dangerous, and highly addictive, and if you go to our
web site, it is very clear that it causes numerous
diseases. And if you are at all concerned about smoking,
you should stop,” Nelson said.
“And so
within that we have to act, and we are acting,
proactively and proudly.”
Marlboro
and Philip Morris, of course, are the two leading brands
of Philip Morris. Other brands include Virginia Slims,
Bond Street and L&M.
The
cigarette packs that Philip Morris sells in the
Philippines currently carry a warning in front that
says, “Government Warning: Smoking Kills.” It occupies
exactly a third of the front of the pack.
This
warning is actually one of several rotating health
warnings required by Republic Act 9211, or the Tobacco
Regulation Act of 2003. The other warnings are
“Government Warning: Cigarette Smoking is Dangerous to
Your Health,” “Government Warning: Cigarettes are
Addictive,” and “Government Warning: Tobacco Can Harm
Your Children.”
Previously, these warnings appeared on the side panel of
the cigarette pack, but beginning July 1, 2006,
government required that the warning should appear on
the bottom portion of the front panel of the pack, and
occupy at least a third of the panel. “The text of the
warning shall appear in clearly legible type in black
text on a white background with a black border and in
contrasts by typography, layout or color to the other
printer materials on the package,” the law also
requires.
HEALTH
concerns have, in fact, led to the contraction of the
cigarette market in the United States, Philip Morris’s
birthplace and its biggest market, and in many European
countries. In fact, Philip Morris USA recently closed
one of its two manufacturing plants in the US, and moved
cigarette production for non-US markets to
Europe.
Increasingly, cigarette consumption is declining in the
US and Western Europe—the top five cigarette markets are
China, the US, Russia, Japan and Indonesia.
In many
places as well, smokers have started to feel like
second-class citizens, asked to go to small, confined
places whenever they need to smoke.
In the
US smoking is generally banned in workplaces, hospitals,
government buildings, schools and other public places.
In some parts of the US, one cannot simply go to an
open-air area to smoke—a southern city of California
early this year banned outdoor smoking in streets,
sidewalks, parks and playgrounds. In the UK, recently,
smoking has been banned in all public places.
While
there have been moves by local governments in the
Philippines to regulate smoking in public, and an
antismoking lobby remains active in its efforts, such
market contraction for the product is not quite in the
Philippine horizon.
In fact,
the Philip Morris executive sees opportunities for
further growth in the Philippines.
“When
you look at the tobacco industry in its entirety, yes,
in many places, it has contracted,” he told
BusinessMirror. “The key is your position within that.”
“Philip
Morris is the leading cigarette company in the world,
and our job is to gain market share at the expense of
our competitors. So even if markets are contracting, we
can grow.”
In the
Philippines Philip Morris is second to tycoon Lucio
Tan’s Fortune Tobacco, holding a third of the Philippine
market. Worldwide, the Philippines is Philp Morris’s
10th-largest market.
“Our
share today is around 31 percent,” said Nelson. “And we
are up against a formidable competitor, and one that we
respect.”
To gain
market share, Philip Morris—as any other company that
sells products to consumers—would have to contend not
only with the first-mover advantage of Fortune Tobacco,
but also with the very geography of the country.
“Our
focus is heavily into sales and distribution. One of the
things that seem so self-evident is the fact that
because the country has numerous islands, distribution
is a key facet. There are a lot of barriers, and getting
a 100-percent distribution is our clear objective.”
DISTRIBUTION may yet prove to be the key to unlocking a
greater part of the Philippine market for Philip Morris,
especially in the light of tighter regulation of tobacco
advertising.
Again
due to the Tobacco Regulation Act of 2003, beginning
January 1 this year, all tobacco advertising are
prohibited on television, cable television and radio.
Beginning July 7, all cinema and outdoor advertising
were stopped. And beginning July 1 next year, “all forms
of tobacco advertising in mass media shall be
prohibited,” with the provision, however, that allows
“tobacco advertisements placed inside the premises of
point-of-sale establishments.”
Nelson,
however, is not worried. “We withdrew from TV and radio
voluntarily years before it was actually, officially
prohibited by law. So, therefore, radio and TV stopping
early this year had no impact.
“If we
project forward, it means that we have to be
increasingly more creative. But if you look within the
law, we are still allowed to have point-of-sale
advertising. And that includes anything in and around
the tract of land where the stores are. So you still see
stores with signage. And we can still do many things
with the in-store promotions.”
In
addition, Nelson is confident that his company’s
cigarettes have strong brand equity. “I would say
unabashedly that Marlboro is the most famous cigarette
brand in the world. And Philip Morris, I’m happy to say,
is the leading premier menthol cigarette. We still have
a resonation,” he said.
“I think
what it will do is make it much more difficult on
increasing new brands, I’m not saying it will make it
impossible, just more difficult.”
The
popularity of cigarettes in this country, however, does
not seem to wane—several new brands have entered the
market in recent months, notably those directed toward
women. And as some critics would point out, the youth
market is becoming more and more of a target of
cigarette companies.
Nelson,
however, was explicit in saying that Philip Morris
appeals in the first place to adult smokers. “We’re very
clear. Our business is to attract adult consumers who
decide to smoke and know the risks of smoking. And if
that means people choose not to smoke, so be it,” he
said.
“It
might mean like it’s the end of the industry. However,
we believe that we can compete for existing smokers, and
we believe in our products, we believe in our people.
And, therefore, it will be our job to gain more market
share. That’s how we see the future.”
PHILIPPINE excise laws provide for specific taxation on
certain commodities, including cigarettes. In 2004 the
Philippine legislature, through Republic Act 9334,
increased the excise-tax rates on alcohol and tobacco
products.
It
provided for such increases every two years, the first
taking effect in 2005, and the second in January this
year. As a result of these increased excise-tax rates,
prices of cigarettes in the country were driven upward.
Two more such increases are scheduled for 2009 and 2011.
Because
of these excise-tax increases, Nelson sees 2007 as a
year of “fair to good” growth for Philip Morris. These
increases are a continuing event that the company has
prepared for.
“We took
an excise-driven price increase in January, and
obviously the consumer has to adjust to that,” he said.
“We’ve
had various consumer promotions, trade efforts, to try
to mitigate [the price increases], but clearly the
excise-driven price increase will have some impact on
consumption.
“These
excise increases are part of the excise law, so it’s a
constant pattern for us in business.”
In fact,
in contrast to what a lot of businessmen feel about
doing business in the Philippines, Nelson points to the
clear provisions affecting the tobacco industry and
cigarette companies in the country.
“When
you are planning a business, one of the key things is to
remove as many unknowns as possible. And here at least
we know what to expect, what the tobacco regulation act
is, we know what the excise is, therefore, we can plan
around that.”
PHILIP
Morris Philippines recently invested $20 million to
create its Asian logistics hub at the Subic Bay Free
Port. The company and the Subic Bay Metropolitan
Authority signed an agreement for Philip Morris to use a
9,000-sq-m warehouse, which will be refurbished to make
it fit to store tobacco leaves.
The
facility is actually a temporary site for the logistics
hub, with the contract good for two years, after which
the company would decide whether to locate a permanent
hub here, or in
Singapore.
Nelson
pointed to an earlier investment the company made in
2003, to the tune of $300 million. The investment, he
said, “is really a statement on the future as we see in
the country. And we have not been disappointed. Things
have gone well.”
And
Philip Morris has given back to the country’s
development. “As we are a local company, Philip Morris
Philippines, we also have to act within the general
community. We focus our community work in places where
we have our factories, Batangas, [and] on the
tobacco-growing areas—La
Union, Ilocos Sur, Ilocos Norte and Isabela. Within that, we also
work with farm education, schoolhouses, and we also work
with many communities.”
Among
the more notable contributions that Philip Morris has
made, and one that Nelson is proud of, is the help
extended to the Department of Education for the erection
of schoolbuildings around the country. “This is clearly
an area that needs continuous investment,” he said.
For
Nelson, doing business, especially being a part of a
controversial industry such as the tobacco industry, is
an endeavor that must be carried out with eyes wide
open.
“We want
to be a leading company not only in tobacco, but be also
known in other fields, in our corporate outreach
programs, in our contribution to society as a whole. We
want to make people proud of working in this company.
And we are a respected business entity within the
community,” he said.
“So
that’s our vision. Whether we will get to be number one,
we are certainly working to be there.” |