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Set Up
To Fail: Economist Paul |
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Ormerod
on strategy and extinction |
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By
Gardiner Morse |
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In
his recent book Why Most Things Fail, theoretical
economist Paul Ormerod argues that failure is the
defining characteristic of biological, social and
economic systems. But Ormerod, a former economic
forecaster and now principal of Volterra, the
London-based consulting firm he cofounded, doesn’t think
that’s a bad thing. Giving in to chance, expecting
failure and reacting flexibly, he says, is essential to
success.
How is
the evolution of companies and species the same?
Usually,
comparisons between biological systems and social
organizations are framed in terms of competition,
survival of the fittest, and patterns of success. In my
research, I looked at what I think is the most
fundamental similarity between biological systems and
business failure. The fact is, 99.99 percent of all
species that have ever lived are now extinct. And, like
species, most firms fail. On average, more than 10
percent of all companies in America disappear each year.
How many of the world’s 100 largest industrial companies
in 1912 were still in the top 100 in 1995? Nineteen.
What’s
similar about the patterns of extinction in species and
in firms?
If you
look at extinctions of species over millions of years
and extinctions of companies over the past century,
you’ll see that they both occur periodically rather than
continuously. That is, you’ll see the sudden extinction
of many species or companies followed by a period with
few extinctions, followed by another burst of
extinction.
What’s
more, the mathematical relationship between the number
of extinctions that occur in a given period and how
often groups of extinctions of a given size occur is the
same, whether you’re talking about organisms or
companies. For example, large extinctions of species
happen with the same relative frequency as large
extinctions of companies.
Companies consciously design and execute strategy and so
presumably direct their own evolution. Are you saying
strategy doesn’t matter?
No. But
I am saying that executives overestimate the control
they have over the fate of their organizations. If you
think of a spectrum of influence in an economic
system—say, an industry or regional economy—you’d
imagine that the economist’s “rational man,” who has
access to all information and makes smart, strategic
decisions, would be at one end, and some mindless
biological entity, simply mutating at random and
proceeding without strategy, would be at the other. In
terms of their influence on outcomes, executives are
much closer to the biological entity than to the
rational man.
So a
carefully planned strategy will be no more successful
than a randomly evolving strategy?
That may
be true. For example, most people forget that the
success of Windows was a fluke. When Windows 1.0 was
introduced in 1985, it bombed. It was too big a program
to run well on most computers. The Windows support team
at Microsoft was cut back to three people.
Meanwhile, Microsoft was totally focused on developing
OS/2 with IBM. Microsoft then launched Windows 2.0, and
it bombed. Windows was almost abandoned. But, of course,
Windows 3.0 took off. I’d say Windows dominates desktops
today because of a series of early accidents, not due to
a carefully planned strategy.
If most
companies are doomed to fail, and outcomes of strategy
can’t be predicted, how can companies improve their
odds?
They can
start by abandoning business advice that takes the form
of “Ten ways to beat the competition,” since it’s
impossible to predict the outcome of a given strategy.
If there really were 10 rules, everyone would follow
them and succeed. Companies should embrace the inherent
randomness that drives success and failure and that no
amount of cleverness or information can overcome.
The
companies that are most able to explore and
innovate—something akin to random mutation—and then
rapidly and flexibly adapt when an innovation succeeds
or fails, will do best. I know the New Coke story is
told too often, but it’s relevant here. Coke reacted
rapidly and flexibly to the disaster, abandoning its
meticulously crafted strategy. Imagine if Coke had stuck
rigidly with its plan because that was its carefully
considered, predetermined strategy?
• Gardiner Morse is a senior editor for Harvard Business
Review. |
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| OTHER STORIES |
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Real
Leaders Negotiate |
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Good
leaders are invariably effective negotiators. After all,
authority has its limits. Some of the people you lead are
smarter, more talented and, in some situations, more
powerful than you are. In addition, often you’re called to
lead people over whom you have no authority, such as members
of commissions, boards and other departments in your
organization. |
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read more |
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Set Up
To Fail: Economist Paul Ormerod on strategy and extinction |
|
|
In his
recent book Why Most Things Fail, theoretical
economist Paul Ormerod argues that failure is the defining
characteristic of biological, social and economic systems.
But Ormerod, a former economic forecaster and now principal
of Volterra, the London-based consulting firm he cofounded,
doesn’t think that’s a bad thing. |
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read more |
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Piggy
banking |
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KIDS saved
this bank. No kidding.
And if the
main man of The Real Bank (A Thrift Bank), Jose G. Araullo,
would have his way, all Filipino children below 12 years old
should start banking to save the whole thrift-bank industry. |
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read more |
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Winning:
Owning up to career rough spots |
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Q: In my
previous job, I was one of those cases where I supposedly
“resigned,” but was really sort of fired. What do I tell
prospective employers when they ask, “Why did you leave your
old job?” Name Withheld, Hartsburg, Missouri |
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read more |
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Tubbataha
dreaming |
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My
initiation to
Tubbataha
Reefs Natural Park
started with a back-roll, one day in May, into Jessie
Beazley Reef. The first sharks of the trip were close enough
to make out the white on their tips. Grey reef sharks were
on active patrol, too, and we spotted no less than three
pregnant sharks, bulging at their sides. |
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read more |
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The
ethics of revolution |
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THE death
of Elias achieves revolutionary significance the moment
society is recognized as a creator of victims in order to
execute them. Elias had been condemned even before he was
born, and it only remained for society to carry out the
death sentence. |
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read more |
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Down in
the Valley |
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SAN
JOSE—Silicon Valley, says San Jose/Silicon Valley Journal
editor Norman Bell, is more of a state of mind than a piece
of geography. |
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read more |
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3 habits
that hold leaders back–and how to overcome them |
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In my 10
years as a board member of the Peter Drucker Foundation, one
of the wisest things I heard him say was, “We spend a lot of
time teaching leaders what to do. |
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read more |
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Help
newly hired executives adapt quickly |
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The main
reason why newly hired outside executives have such an
abysmal failure rate (40 percent, according to one study) is
poor acculturation: They don’t adapt well to the new
company’s ways of doing things. In fact, some three-quarters
of 53 senior human-resources managers I surveyed cited poor
cultural fit as the driver for onboarding failures. |
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read more |
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Chip off
the old block |
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Developing a
good work ethic at a young age proved to be beneficial for
Intel Technology Philippines managing director Michael
Wentling. |
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read more |
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Winning:
Unraveling the Russia riddle |
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Q:
Russia is
increasingly in the news these days, both for its
high-flying economy and its controversial politics. What’s
your take on the situation there? Daniel Steinbock,
Helsinki,
Finland |
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read more |
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Help wanted:
HK banker
soaks Indian call centers in black humor |
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Shyam Mehra,
26, is a self-professed loser in New Delhi. When he dons a
telephone headset each night, though, he becomes Sam Marcy,
a polite troubleshooter for Americans angered by their home
appliances. |
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read more |
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Seeking a sea change |
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It
was—and still—is considered the country’s southern
backdoor, a way out for Filipinos caught in the grip of
poverty and conflict, and a way in for Filipinos wanting
to free themselves of that grip, through the power of
smuggled goods and smuggled ideologies. |
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read more |
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The rise
of confessional politics |
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THREE
centuries and a decade have changed America’s image of
itself, it seems. In 1797, under George Washington, John
Adams signed a treaty with Tripoli with the following
disclaimer: |
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read more |
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At Your
Service |
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ALTHOUGH
the Philippines’ tourism industry is now assessed by the
United Nations World Tourism Organization (UNWTO) as the
best-performing in Asia, the number of local manpower
shifting to work in the tourism industry abroad also
continues to rise. |
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read more |
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Pay it
forward |
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INSPIRED by
the good set of business practices and tips he gathered from
people known in their respective industries, Comm&Sense Inc.
president Joseph Augustine L. Tanco hopes to pay forward for
the lessons he learned in running his business by providing
advice as well to budding entrepreneurs. |
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read more |
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The Force
of the Weak |
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In times
when the exercise of power tends to exceed the limits laid
down by the law, and when the law itself is perceived to be
mangled by power, a people, cowed by power, finds its
liberty restored by the weakest branch of government: the
Judiciary, specifically the Supreme Court. |
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read more |
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In
high-stakes decisions, sometimes you’ve just got to go with
your gut |
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Managers
and entrepreneurs face high-stakes decisions throughout
their careers. Should they pursue a new market? Enter into a
joint venture? Make a high-profile hire? When so much is
unknown and unknowable, conventional wisdom says to go with
your gut. |
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read more |
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