After years of maintaining a minor role in the domestic electronics market, Taiwanese-owned Asus now wants to take its role higher by opening its first dedicated service center in the Philippines.

Located at 14 United Street in Pasig City, the Asus Royalty Club seeks to provide customers with repair and support services, guaranteeing repair works from a minimum of two hours to a maximum of one week, depending on the level of service required for customers bringing in their Asus laptops, notebooks, mobile phones and personal-digital assistants

In an interview, Asus general manager for Asia-Pacific, Benson Lim said in an interview that his firm is a “brand business and we must make people feel confident in our products and services,” citing this principle as the reason why Asus decided to provide “direct service in the Philippines.” It also expects to launch a 1-800 toll-free customer support service.

Besides the Royal Club, Asus also maintains a drop-off center at Cyberzone in SM Megamall and is in the process of establishing more service centers in Northern Luzon, Cebu City and Davao City. The company has 36 service centers worldwide to support the global warranties on its product.

Philippine Airlines (PAL) will proceed with its programmed purchase of six Boeing 777s as it plans to explore new destinations.

Ayala-owned water utility posts 22% earnings rise

MANILA Water Co. (MWC), the water distribution arm of the Ayala group, said net profit for the first quarter of the year grew 22 percent to P625 million as revenues increased 16 percent on the back of higher billed volume and improvements in operating efficiency.

After years of maintaining a minor role in the domestic electronics market, Taiwanese-owned Asus now wants to take its role higher by opening its first dedicated service center in the Philippines.

THE listing of business process outsourcing (BPO) provider SPi Global Solutions, the outsourcing unit of Philippine Long Distance Telephone Co. (PLDT), has been postponed.

Telecom firm Philippine Long Distance Telephone Co. (PLDT) sees core income this year to grow by 5 percent to P37 billion over last year, as it closely monitors inflation, exchange rate and overseas Filipino worker (OFW) remittance levels seen to may affect its financial performance.

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