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  • Poll: RP trails five states in outsourcing
     
    By Dennis D. Estopace
    Reporter

    THE Philippines trails five other countries in a recent poll by the Wharton School of the University of Pennsylvania as choice destination of American companies offshoring their businesses.

    The poll, part of a research on the implications of outsourcing on the US job market, shows some 26.52 companies in the United States citing the Philippines as the site of their offshoring business.

    The country trails Germany, Canada, Mexico, China and India in a survey of 3,000 hiring managers and human-resource professionals across the US, the study said.

    The study, funded by dot-com firm CareerBuilders, comes at a time when a stalling US economy pressures companies to shave costs but, at the same time, rein in impacts of job losses.

    “An economy plagued by uncertainty is refueling debates over the impact of offshoring US jobs,” said the study by the firm owned by Gannett Co. Inc., Tribune Co., The McClatchy Co. and Microsoft Corp.

    The Business Processing Association of the Philippines (Bpap) has maintained that bringing noncore businesses overseas, or offshoring, have been practiced even before the downward spiral of the US economy.

    “The reactions [by the American public to offshoring] are normal during their time of uncertainties,” Bpap president Oscar Sañez told the BusinessMirror in the group’s press briefing early April.

    The Wharton poll, however, revealed only 390 of the 3,000 employers polled said they outsourced work to third-party vendors outside the US in 2007. This means 2,610 or a huge majority of employers polled said they either didn’t know (231) or didn’t do so (2,379) last year.

    The Wharton poll also quoted the same number of employers as saying they would offshore job functions this year.

    The poll said 63.9 percent or 249.21 employers cited cost savings as the main reason why their companies went into offshoring. Other reasons were availability of skills, plans for expansion into the offshore-destination market and service quality.

    Most of these employers (171.21 or 43.9 percent) said they chose and would choose India as the top site for outsourced operations.

    China follows with 92.82 companies (23.8 percent of 390); Mexico (46.02 or 11.8 percent); Canada (33.93 or 8.7 percent); and, Germany (30.03 companies or 7.7 percent). Some companies offshore operations in more than one country.

    According to the study, “more firms are offshoring high-wage, high-skill jobs that were once thought to be immune to global competition.”

    The study said some jobs that companies plan to offshore include those of computer programmers (32 percent), software developers (32 percent), customer service (25 percent), systems analysts (16 percent), sales managers (8 percent), graphic designers (8 percent), HR personnel (7 percent), general managers (6 percent) and marketing personnel (5 percent).

    “Among industries, technology services, telecommunications, insurance, manufacturing, engineering, banking and finance, oil, travel, utilities and communications all reported higher rates for offshoring,” the study said.

    “The adverse impact of offshoring has been somewhat tempered by a shift of displaced workers to firms that are not yet offshoring,” the study quoted Prasanna Tambe, doctoral student at the Wharton School.

    “Although offshoring has already had a significant impact on some US workers, offshoring-related displacement currently accounts for a relatively small proportion of annual US employment turnover, which can be close to 40 percent per year.”

    American companies, the study added, are arguing that offshoring “ultimately” benefits the American work force.

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