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EUROPEAN
businessmen in the country are now actively helping
local outsourcing and offshoring (O&O) firms land more
contracts in Europe, as they believe the industry’s
target of achieving a 10-percent share in global
outsourcing revenues by 2010 will not be possible if the
focus will remain solely in the US market.
Henry
Schumacher, executive vice president of the European
Chamber of Commerce in the Philippines (ECCP), said
their first task is to get the good developments that
are happening in the Philippines known to Europe,
especially now that the continent is getting mostly news
about the country.
In fact,
when you key in the Philippines on Google alert, 15
articles are about the coups, 10 on terrorism and Abu
Sayyaf, 10 on typhoons and nine about murders.
Only
nine are on the economic side, with three of them again
bad news as they are about the problematic Fraport AG
deal on the Ninoy Aquino Airport Terminal 3.
“We must
be in touch with them. CEOs there do research, look at
web sites, and go to missions. We must build the
Philippine franchise based on success stories,” Oscar
Sañez, chief executive officer of the Business
Processing Association of the Philippines (BPAP), said.
Already,
the ECCP-initiated Team Europe has put up a web site
dedicated for the Philippines.
Stephanie Weber, EITSC business development manager,
said the Philippines has a good chance to take advantage
of Europe, “but we have to show to them the IT industry
here in the country.”
To do
this, Weber said they will help the industry organize
missions in Europe and find European companies with
needs that matches the offerings of the Philippine BPOs.
Schumacher said Europe matters a lot if the country
would want to achieve its target of cornering 10 percent
of the global offshoring business by 2010.
Currently, he said the
Philippines’
share in the $28-billion European outsourcing market is
just 1.75 percent.
About 90
percent of the country’s BPO revenues are from the US.
Neil
Elias, chief executive officer, Logica Global Service
Delivery Philippines, said one big challenge in the
European market is the belief in Europe that outsourcing
equals India.
“Getting
the name of the
Philippines
in Europe is critical to changing this mindset,” Elias
said.
Schumacher said they will also be inviting European
journalists to the country so they could write positive
stories about the Philippines. |