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Several
customers of Progress Software in the Philippines gain
additional revenue by offering their in-house software
applications for car dealerships, local government units (LGUs)
and small and medium-sized enterprises (SMEs).
From being
plain users of Progress database and software-development
tools, Honda Cars Caloocan Inc., the Negros Occidental
provincial government and PhilCom Corp. are examples of
organizations that have leveraged their investment and
expertise in Progress Software and offered their software
solutions based on the Progress platform to outside
entities.
These
three represent a snapshot of innovative Progress Software
users in Luzon, Visayas and Mindanao, according to Danilo
Yao, president, Information Managers Inc. (Infoman), a
leading IT-solutions provider and the sole distributor of
Progress Software products for the Philippines.
After a
decade of using Progress Software for internal application
development and enhancement, dealer Honda Cars Caloocan
now offers an Integrated Dealership Management System (IDMS)
that handles vehicle service, sales and parts including
finance, credit and collection. At present, outside of its
own organization, IDMS is being used by eight car dealers
of Honda and other brands.
“From a
user, we became an application partner of Infoman,” says
Johnny Fetalvero, general manager, Honda Cars Caloocan
Inc. “Progress is an easy-to-use and flexible software. We
saw how Progress worked. It is best fitted to our size of
operation and growth. We need an easy-to-use system
because every month we need to accommodate new Honda
models, parts inventory and policies. A new Honda car
normally has 5,000 parts.”
With the
help of Infoman, Honda Cars Caloocan designed the IDMS
that keeps customers satisfied with the dealer’s service.
“For the past six years, we have a customer satisfaction
rating of 92 percent,” he bared. Today Honda Cars Caloocan
employs 100 technical staff from an original crop of 10
technicians. Its three-story building can accommodate 350
cars from a humble beginning of 15 units.
Consequently, the number of Progress users increased from
10 to 50. |