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IPVG
Corp. and subsidiary IP Contact Center Outsourcing Inc.
have sealed over the weekend a stock-purchase agreement
with US-based contact center Interactive Teleservices
Corp., also known as Influent,
Based on
the deal signed last Friday, IPVG acquired 70 percent of
the call center. In return, Affluent got cash and IPVG
shares.
In
addition, IP Contact Center shall sell or lease to
Influent an incremental capacity of initially 250 seats
in the Philippines on an as needed basis.
Influent
operates in the
US,
Panama and the Philippines, and maintains a positive
cash flow and long-term contracts with Fortune 1000
customers.
However,
the value of the transaction was not disclosed.
“Our
investment into Influent signifies our commitment in
building a global outsourcing provider. Influent’s
strong onshore capability and North American presence,
coupled with IPVG’s delivery capabilities in Asia make
us a truly global provider,” said chief executive
Enrique Y. Gonzalez.
Ohio-based Influent is a leading contact-center company
that focuses on banking, financial services and
insurance (BFSI) markets in the US. It has 11 delivery
centers with over 1400 seats—20 percent in the
Philippines, 5 percent in Panama and 75 percent in the
US.
It
provides customers with a comprehensive portfolio of
inbound, outbound and business process outsourcing
solutions. The company’s strong sales team is equipped
with deep insider knowledge of the financial services
vertical, providing excellent opportunities to service
customers with high-value added financial services in
both business and knowledge process outsourcing.
Influent
is IPVG’s fifth investment in the last 12 months on the
heels of call center Globalstride Holdings Inc.;
IP-Converge Pte. Ltd.—Singapore based IDC; Prolexic
Technologies Inc.—Internet security provider with
operations in the US and Asia; and Megamobile—a local
mobile technology provider and content developer. From
its corporate headquarters in the
Philippines,
IPVG has established presence in Singapore, Hong Kong,
Vietnam, India, Panama, United Kingdom and USA.
IPVG,
whose shares are traded on the stock exchange, owns
three operating subsidiaries in information technology
and telecommunications, online gaming and BPO.
Influent
is a major acquisition by IPVG in the first half of the
year. In an earlier interview, Gonzalez said IPVG is
also in talks with a call center company that has
operations in
Asia. |