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Synnex
Corp., a US-based information technology concern, has
acquired Philippine-based business process outsourcing (BPO)
company Link2Support Inc. (L2S), setting the tone for
its aggressive expansion over the next two years.
Synnex
senior vice president for global business development
Christopher Caldwell told reporters Monday that the
company would be adding 500 more BPO seats this year,
spread through its
Quezon City,
Davao and Cagayan de Oro sites.
Caldwell
said the company intends to put up another site in the
Philippines. The new office will have 200 seats.
Vincent
Fan, L2S general manager, said they are considering
putting up the new office in an area that is already
registered with the Philippine Economic Zone Authority.
The place should also have a good number possible
employees, but with few BPO offices in place.
L2S now
have 600 seats in
Quezon City,
580 in Cagayan de Oro and 300 and Davao.
The
acquisition of L2S makes that Philippines Synnex’s
biggest BPO operation, as it currently maintains only
650 seats in the US and 1,200 in China, Caldwell said.
No
figures were given for the L2S acquisition, pending a
disclosure filing on the New York Stock Exchange, where
Synnex is listed. Also the purchase will be fully
consummated next month.
Caldwell
said Synnex, a global IT supply chain services company
supporting original equipment manufacturers and
value-added resellers in regions around the world, has
been on an acquisition binge and spend $160 million over
the last three years.
The
acquisition of L2S was a strategic move to enhance
Synnex’s capabilities in rendering high-value IT
services, including multitiered technical support,
knowledge process services, and software to hardware
engineering that includes applications for small to
medium enterprises.
Caldwell
said that their investment cost per seat is lower than
the industry standard of $750 per seat. |