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    Living in a consumer culture
    PANA EMPHASIZES TRUTH IN ADVERTISING
     

    Once upon a time, in the days before mass media, heightened superficiality and consumerism, life was easy. Our social roles were handed down to us from previous generations in the shape of norms and respected institutions. We each had a clear predetermined identity and role in society that shaped how we lived.

    But then we rebelled and set ourselves free to choose our own lifestyles and our own identities. And with this freedom came a hefty price tag. According to one ad veteran, we now are threatened by “dilemmas of the self” like uncertainty, powerlessness and commodification. We are lost, struggling with a “looming threat of personal meaninglessness.”

    And that’s where our consumer culture fits in. Brands provide an answer to our identity crisis by giving us meaning. They help us construct our social world. In other words, in our search for place and purpose in life, consumer culture is replacing tradition.

    PANA’S new chief Charmaine Canillas: “No challenge is insurmountable if you enjoy what you’re doing. And I most certainly do.” --ROY DOMINGO

     

    It should come as no surprise that while consumers are increasingly looking to the marketplace for meaning, the Philippine Association of National Advertisers (Pana) pushes consumers’ right to choose by promoting truth in advertising.

    “This means that the [new] board will come up with general membership meeting topics that will help the membership optimize its marketing communication budgets—helping the membership explore alternative ways of reaching target audiences; being open to new and fresh ideas of connecting with the consumer at the instance at which he or she is most receptive. We will ensure that the advertisers know their rights,” Pana’s new chief and advertising and promotions director of Petron Corp. Charmaine Canillas explains, in an interview with this columnist.

    Pana has 308 regular members whose advertising budgets represent more than 85 percent of total national advertising expenditures. As advertisements produce a direct impact on the tastes and thinking of the public, Pana has a “social/moral responsibility to the consumers as far as advertisements and products are concerned.” Pana believes that “the interests of consumers should be the primary concern of advertisers, and in cases of conflict, the interests of consumers should prevail.”

    Toward that end, Pana embarked on a “truth in advertising” campaign. Through continuing education programs via seminars, workshops and open fora, Pana hopes to cultivate a healthy exchange of ideas among its members for the advancement of the advertising profession.

    “The new board will build on the gains of the previous boards led by reelected Pana Foundation and vice president for marketing of Alaska Milk Corp. Blen Fernando and outgoing Pana president Raul Alavarez, who successfully turned around Pana and made it more professional,” Canillas points out.

    The association has set its sights on going back to basics. “It means leveraging on the strengths of our industry partners, working closely with them, to get the most out of diminishing budgets,” she says.

    The new board, according to her, will work at getting preferred rates from media and production partners, especially for advertisers with limited resources.

    Because the media portion of one’s allocation of advertising is the largest and most significant share of it—the remainder is for production—where one’s ad messages are placed is one of the most important decisions in the entire advertising planning process. Rate negotiation is a way of life. Published rates are viewed as an asking price, and most print buyers say that, despite their public stance, even newspaper publishers accept negotiation of price and other elements as a normal aspect of doing business. The best approach is to figure out exactly what you want.

    Canillas stresses that negotiations are easier when there is mutual respect. “I’m a strong believer in maintaining long-term partnerships, in fairness and in mutually beneficial tie-ups within the membership and with other players in the ad industry,” she says.

    Pana is steadfast in its pursuit of its goals. “This is the golden year of Pana and—like what I said in my induction speech—we really want to help bring about a golden age for a united advertising industry. We have an enthusiastic board with a fresh perspective, eager to give back to the industry that we love the necessary assistance to ensure a seamless and synergistic ad-industry system,” Canillas says.

    She adds she is very happy in her new task. “It’s a challenge to maintain a balance between my career, home life and now the Pana presidency. I’m working with very good people, though, especially the Pana secretariat led by Digna Santos, and this eases the load tremendously. The Petron management is also very supportive of this added role.”

    A great motivator, she says, “No challenge is insurmountable if you enjoy what you’re doing. And I most certainly do.” And still, her entire life is the company and her craft. Citing a phrase she came across in a leading broadsheet, which captures the essence of Pana’s self-regulation—“coming together is a beginning; keeping together is progress; working together is success”—Canillas says, “It struck me as benefiting of how I see Pana’s role in the industry. It is also our message to our partners.”

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