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  • Germans cite Filipino staff’s loyalty
     
    By Max V. de Leon
    Reporter

    A GLOBAL outsourcing firm is making the Philippines its fifth destination after the country passed its most important requirement—the high degree of loyalty of the employees.

    Marc Vollenweider, chief executive officer of Evalueserve, said they are now firming up the plans for the establishment of its facility in the Philippines, with the aim of employing 600 highly skilled Filipinos in the next five years.

    Vollenweider told reporters at the sidelines of the ongoing eServices Philippines 2008 that the country managed to pass its requirement of having a low industry attrition rate of 10 percent to 15 percent in a study that they conducted. “The study was very positive.”

    Vollenweider said employee loyalty is very important for the company, as it is spending a lot to train people to become experts in high-level knowledge-process outsourcing like financial analysis.

    Also, Vollenweider said they are currently losing about 30 percent of their employees every year in India, the company’s original location. The company also maintains operations in China, Chile and New York.

    He said what Evalueserve will be putting up in the Philippines is a first of its kind in the country since it is in the “ultra high-end area.”

    Vollenweider said the company has a lot of potential in getting more high-end outsourcing contracts if it would focus its marketing on the loyalty of the Filipino work force. “The Philippines has fantastic opportunities if it could sell its low attrition rate and employee loyalty.”

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