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A GLOBAL
outsourcing firm is making the Philippines its fifth
destination after the country passed its most important
requirement—the high degree of loyalty of the employees.
Marc
Vollenweider, chief executive officer of Evalueserve,
said they are now firming up the plans for the
establishment of its facility in the Philippines, with
the aim of employing 600 highly skilled Filipinos in the
next five years.
Vollenweider told reporters at the sidelines of the
ongoing eServices Philippines 2008 that the country
managed to pass its requirement of having a low industry
attrition rate of 10 percent to 15 percent in a study
that they conducted. “The study was very positive.”
Vollenweider said employee loyalty is very important for
the company, as it is spending a lot to train people to
become experts in high-level knowledge-process
outsourcing like financial analysis.
Also,
Vollenweider said they are currently losing about 30
percent of their employees every year in
India,
the company’s original location. The company also
maintains operations in China, Chile and New York.
He said
what Evalueserve will be putting up in the Philippines
is a first of its kind in the country since it is in the
“ultra high-end area.”
Vollenweider said the company has a lot of potential in
getting more high-end outsourcing contracts if it would
focus its marketing on the loyalty of the Filipino work
force. “The
Philippines
has fantastic opportunities if it could sell its low
attrition rate and employee loyalty.” |