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Before the
Asian financial meltdown in 1997, when marketers were
generous and clients made ostentatious display of
advertising wealth, we heard so much about phrases like
“paradigm shift,” “consumer insight,” “gut-feel,” “brand
persona” and many others.
We
remember a creative icon with so much fondness for
“paradigm shift” that marketing and ad men parroted it
with the same fervor. It was fashionable using it and the
buzzwords that mushroomed then. Anyone who spiced their
marketing briefs with these jargon sounded smart and
looked straight out of Madison Avenue. We were constantly
amazed, and how they caused us to utter “wow” in our own
little corner of the room.
Knowing
how fleeting advertising trends are, they are, of course,
stale now and have become cliché. And knowing how ad
agencies love to coin catchphrases and enrich our
vocabularies, some words reincarnate with a vengeance and
emerge from mere Webster ink blots to today’s buzz phrases
with a zing.
The word
“reinvent,” for example.
Though as
old as your grandmother’s grandmother, it is being given a
total makeover to sound hip, timely, hard-hitting and with
a definitive purpose. Spin doctors are using this one-word
formula to relaunch their clients. Brand strategists see
this as a great move to reexcite their targets. Management
executives are echoing the same to reenergize their
different teams. The same is being cascaded down to the
last person at the bottom of the corporate totem pole.
Marketers are employing the same tactics to give their
brands and services added boost. Ad agencies are
brandishing the word to retain clients’ businesses and
arrest shrinking incomes.
Competition uses it as mantra. The whole town is
practically mouthing the latest battle cry: Reinvent…or
die.
How apt,
when the industry had been marginalized and continues
being threatened to the very core of its existence. A
great act, since we are facing even more difficulties in
the light of what’s happening in the global economy,
market fragmentation, rise of innovative media and law of
diminishing returns.
Online
advertising
At the
beginning of the year, the Wall Street Journal reported
that ad agencies worldwide are submitting to marketers’
demands, however outrageous they may be to ad agencies.
Clients were even calling for changes in the way ad
agencies are structured and dipping their fingers on who’s
in the team, an unthinkable scenario from years before.
But that’s getting ahead of the story.
Here’s how
some ad agencies are coping:
As global
economics continue to cloud the future of the industry,
the meltdown, according to the Journal, “will drive more
money to the Internet—a much cheaper medium and has
definitely more measurable reach and results.”
In view of
its big profit potentials, the online landscape is
continuously being explored—with great success by global
trailblazer Tribal DDB, Advertising Age’s Global
Interactive Agency Network of the Year for 2007 and
Adweek’s winner of the same accolade in 2005. Established
in 2000, Tribal DDB today has 44 offices in 25 countries
integrating all its interactive web properties under the
Tribal brand.
“Tribal
DDB’s insightful, intuitive and dynamic approach to
digital media gives today’s marketers and advertisers the
edge they need in brand building. Their achievement is a
testament to the culture of creativity and professionalism
that pervades in DDB. We are very proud of them,” said Gil
G. Chua, group president and chief executive of DDB
Philippines.
In Asia,
its viral campaign for McDonald’s in 2007 won Top 10 Best
Campaigns in
Asia and Top 10 Best Interactive Campaigns in
China by
Media and Digital Media, respectively.
Merrill
Lynch predicts overall ad spending in online advertising
in the US will grow by 2.3 percent and will surpass
magazine spending in 2010. As technology becomes more and
more accessible and evolves faster than we can blink,
online advertising in Asia will also continue to rise,
surpassing previous forecasts.
More
creative
Other than
harnessing the potentials of online advertising, ad
agencies are becoming more and more creative in winning
businesses from clients.
Idea
Avenue, a medium-sized Thai-owned ad agency, is offering
an unorthodox commitment to its clients. If the
advertising it makes does not sell the client’s product,
it charges only the cost of producing it. The one-year-old
agency is applying the tactic to compete in an ad market
hugely dominated by foreign agencies. If the commercial
does not bear fruit, the agency collects only a service
fee. But if it works, it is asking clients to return a
company bonus.
“No agency
in
Thailand
has done this before,” says Vichai Suphasomboon, the
company chairman and CEO. His agency expects a 70-percent
rise in billings—from 300 million baht last year to 500
million baht this year.
Billboards
And you
thought
Manila is a billboard jungle? Agencies all over
Asia are
squeezing added revenues from this medium that has also
been reinvented. Exert a little effort, put an ounce
more, and you may have a trivision version approved. Do
more category-breaking campaigns never ever before seen,
reinvent the usual…you just might stumble into a billboard
idea worth its weight in
Cannes and other prestigious award shows.
Malaysia
treats the billboard as an outdoor medium “above” the
usual. For creative agencies, the billboard has become a
playground for creative minds to have fun and break the
rules. Once such execution had a mannequin placed below a
20-feet-high billboard to make “him” look like “he” wanted
to scrutinize and test-drive the new Volkswagen Passat.
Clients loved it. People talked about it. The target
bought it.
In
Vietnam, office buildings are being reinvented as a medium
to showcase the agency branding and positioning. Imagine
an apple, a peach, a strawberry, a pear with local
Vietnamese hats. Lovely. You get the idea without even
reading the copy: global advertising, local insight.
In
Indonesia, an account director of Virus Communications
said, “Part of the strategy should include daring new
alternative media that are yet to be tapped to the
maximum—guerrilla advertising, events and PR marketing,
online advertising, viral marketing and word of mouth.”
A stern
and one of the most feared ad men in Malaysia once told
us, “When people are not having fun when they work, the
crap shows.” That’s probably one of the reasons why an
agency set up its office in a fun area of the city, junked
the usual corporate-identity font and transformed it into
a blazing neon-light sign.
New media
According
to the Nielsen Media Index 2007 survey, despite a backdrop
of evolving new media choices and hanging consumer habits,
traditional media continues to sustain their mass audience
presence. But the Internet and cable television,
traditionally seen as “new” or “alternative” media, have
strengthened their foothold in the mass media consumption
palette in Singapore over the past years, and are moving a
step closer to “mainstream” media status.
In Hong
Kong, some ad agencies are reinventing themselves by
re-investing on creative people, cutting down on fat staff
and turning the tables on hard-to-deal-with clients who
put them always on the threat list. Some spinoffs choose
only clients they want to work with to be more productive
and profitable. Some are even turning down invitations to
pitch.
Reinvent.
The buzzword today, in a world that is always tied up
whenever the US economy suffers hiccups. Should we do the
other way around for a change? Take the bull by its horn.
Dump the same collar for good. That seems to be the
meaning of reinvention today. |