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    GEORGE TY: Management Man of the Year. --Roy Domingo

     

    Banking on rosy growth, strong client alliance

    Metrobank sustains top market position
    By Roderick L. Abad
    Special Projects Writer
     

     THE year 2006 was a banner year for the Metropolitan Bank and Trust Co. (Metrobank), as the year saw the country’s largest financial institution improve its balance sheet even more, strengthen ties with its partners and receive manifold recognitions either through its able leadership or trusted brand.

    “In today’s banking industry, it is no longer enough just to be the biggest; we have to be the best,” said Metrobank president Arthur Ty in a statement. “This, we prove, with our robust fiscal standings, deepened relations to our stakeholders and being recognized as the industry leader.”

    Established by a group of businessmen on September 5, 1962 at the Wellington Building in Binondo, Manila, Metrobank has become the Philippines’ biggest and the first billion-dollar bank.

    In the four decades since 1962, Metrobank has expanded its presence, with the branches, offices and subsidiaries it set up here and abroad totaling to over 800 at present.

    Apart from physical reach, the bank has enhanced its electronic banking platform to allow the rising number of customers greater and more convenient access to their accounts.

    To date, Metrobank has invested heavily on computer hardware and sophisticated security features for its electronic banking channels such as the Metrobank E.T. automated teller machines (ATMs), Metrophone Banking, Metrobank Mobile Banking, and Metrobankdirect Internet banking facility for corporate and individual clients.

    In addition, it has increased overseas remittance tie-ups abroad to better serve the growing Filipino communities there.

    “We want to bolster the Metrobank brand overseas, and bring our products and services closer to Filipinos abroad,” said the bank’s president.

    Its products and services have evolved as well to meet the needs of the bank’s corporate clients and the young, emerging market while keeping a step ahead of competition.

    “The road to becoming the country’s largest bank and maintaining it until today has demanded a lot of focus and discipline from the whole organization,” said Metrobank chairman Antonio S. Abacan Jr., who, together with the leadership of founder Dr. George S.K. Ty, supervised the bank’s growth to what it is now.

    “We had to adapt to the ever-changing and ever-growing market.”

    Sterling growth performance

    DUE to cost controls and “fairly decent” trading gains and interest profits, Metrobank has remained the country’s largest financial institution with consolidated assets of P635 billion as of September 2006.

    For the nine-month period last year, the bank reported a growth of 5.6 percent in its combined net income amounting to P4.435-billion with deposits at P479 billion.

    Earnings wise, the company posted a consolidated bottom line of P1.529 billion, up by 32.8 percent from the previous year’s P1.152 billion.

    Given the bank’s third-quarter financial gains last year, Ty earlier predicted that the bank was likely to top the net profit growth of 21 percent it had recorded in 2005 from 2004.

    Analysts, on the other hand, expected Metrobank to post a full-year net income of around P5.08 billion by end-2006, a surge of 18 percent from P4.3 billion a year earlier.

    Strengthened ties with clients

    MINDFUL of the fact that the market constantly changes and the bank needs to adapt and evolve, Metrobank has reformed its growth strategy, focused more on its strengths particularly in deepening customer relationships, and targeted customer growth—all aimed to sustain its industry leadership.

    “We have to push ourselves to be a market-driven institution,” said Ty.

    “Despite these transformations and transitions, Metrobank has always valued clients’ successes in mind, and they have received, and continue to receive, personal treatment.”

    To better serve its more than three million customers, the bank has made its cash management products more efficient for them by using an online environment.

    For its overseas-based clients, it has repackaged its existing deposit products and launched new ones to serve their banking needs.

    Furthermore, Metrobank has been participating in sizeable and important deals with top-tier companies to broaden its loan portfolio.

    The Metrobank Group has forged multibillion- peso deals to finance the development of some of the country’s largest corporations through various loan facilities.

    “I always felt that Metrobank was there in case we needed funding to expand. We have confidence in the bank, with its management and owners,” said Martin Lorenzo, chairman and CEO of publicly listed Pancake House Inc., which has been a Metrobank client since 1996.

    Holcim Philippines CFO Eduardo Sahagun, also the bank’s patron since 1992, said Metrobank is “obviously a friend in good times and in bad, the relationship has been tested.”

    For Chan Kok Bin, president of Celine Marketing Corp., the bank has been there for him since he started the business in 1972. He has remained loyal to Metrobank for “it is very frank and understanding when it comes to its customers.”

    Banking on its almost 22 years of partnership with the bank, Cecilio Pedro, president and CEO of personal-care products giant Lamoiyan Corp., the maker of Hapee toothpaste, said that “in this long-term relationship, it is important that we are willing to help each other grow.”

    The successes of Metrobank’s partners with their known brands have enjoyed the bank’s support over many years. Their stories of triumph have been featured in the bank’s ad campaign.

    “We are here to serve our clients and we’re happy to see them do well. We take our client relationships seriously,” said Ty.

    Outstanding leadership 

    THE previous fiscal year ushered in a new era for the bank with the transition in leadership.

    In May 2006, Dr. George Ty stepped out of the chairmanship of the Metrobank Group and relayed the torch to Arthur Ty as president; while former president Antonio Abacan was elected as the bank’s new chairman.

    Amid such an organizational change, the bank has managed to move to greater heights of excellence with the top executives earning citations in their own rights.

    For his steering Metrobank into becoming the country’s largest and multi-billionaire bank as well as for leading the Metrobank Group to becoming the biggest financial conglomerate in the country, Dr. Ty was conferred “Management Man of the Year” award in 2006 by the Management Association of the Philippines (MAP).

    The award is bestowed on individuals in the business community or government for attaining unquestionable distinction in the practice of management and for contributing to the country’s progress.

    Dr. Ty was selected for his unquestionable integrity, leadership and management qualities; contribution to nation building, values formation and effective stewardship within the confines of the highest standard of business and management practice, among others.

    He was also recognized for demonstrating a keen, sincere sense of corporate social responsibility through the corporate programs of Metrobank and of its philanthropic arm, the Metrobank Foundation.

    Together with Ayala Corp. chairman Jaime Augusto Zobel de Ayala, Dr. Ty, was also honored for the substantial contribution of their respective conglomerates to national development in terms of job generation and income opportunities for various sectors of the economy, including areas in the government.

    “Our greatest motivation for striving to be the best in the business field is the generation of more resources to share with society whose support is responsible for our success,” Dr. Ty stressed.

    Meanwhile, Metrobank chairman Antonio Abacan Jr. was accorded with the 2006 CEO EXCEL (Communication Excellence in Organizations) Award by the International Association of Business Communicators (IABC) Philippines, one of the leading associations of public relations and communications practitioners, and an official chapter of the 13,000-member world IABC based in San Francisco, California.

    Abacan is the brain behind “You’re in Good Hands” promise that keeps Metrobank top-of-mind among consumers.

    With his effective communications strategy, IABC Philippines said Abacan was successful in telling Metrobank’s story on its continued leadership in the industry.

    The CEO EXCEL Award is the most prestigious recognition given to the Philippine-based CEOs, presidents or top-level executives of 12 industry categories who have shown outstanding communications skills. 

    Trusted brand

    APART from the fame of Metrobank’s executives, the bank’s brand itself has continued to bring honor to the company as it earned four major citations last year.

    For the second year in a row, Metrobank was recognized as Best Performing Government Securities Dealer in the secondary market by the Bureau of Treasury for the fiscal year of 2006.

    Also, the bank was ranked second in Best Overall Government Securities Dealership.

    “We are proud of this award and remain committed to provide our customers with excellent execution and diverse choices in terms of return, tenor and structure,” said Edmund Go, head of Metrobank’s Treasury group.

    Metrobank is at the forefront of the local financial markets doing peso-dollar spot, forwards and swaps; foreign and local currency securities; and bond trading.

    Last year, the bank participated in the offshore bond markets by tendering an order for more than $100 million of the country’s $1.5-billion Republic of the Philippines (ROP) Global Bond due 2031. It also joined in the primary issuances of the €500-million Republic of the Philippines Global Bond due 2016 and the $500-million Federal Republic of Brazil Global Bond due 2037.

    The bank consistently has more than $1-billion monthly turnover volume in US Treasuries, US commercial papers, ROP and other sovereign bonds.

    “We continue to tap various investment opportunities as part of the dynamic management of our portfolio and to keep abreast of our customers’ investment objectives,” Go said.

    Banking on its name meanwhile, Metrobank garnered two Trusted Brand Gold awards in the recent Reader’s Digest Asia’s Trusted Brands 2006 survey.

    The country’s leading bank won the awards for the Bank and Investment Fund Company categories.

    Similar to other winners, Metrobank was awarded based on the responses of consumers across key Asian countries, who rated brands in each product or service category according to quality, trustworthiness, credible image, value, innovation and understanding of customer needs.

    The accolade was the third for the bank after it received the Reader’s Digest Super Brand Gold Award consecutively in 2004 and 2005.

    At present, Metrobank has 557 local branches and 33 international branches and offices in Taiwan, Shanghai, Japan, South Korea, Hong Kong, Singapore, Guam, the US, the Bahamas and Europe.

    Only recently, the bank opened its first remittance office in Canada.

    Overall, its presence has grown to over 800 international and domestic branches, offices, subsidiaries and affiliates.

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    Banking on rosy growth, strong client alliance Metrobank sustains top market position

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